Sutton Bank

Sutton Bank is a small community bank headquartered in Attica, Ohio, that has built a significant national presence by serving as the issuing bank behind numerous prepaid debit card and fintech credit programs. Consumers encounter Sutton Bank most often through products that carry other brand names, with Sutton operating in the background as the licensed bank that makes those programs legally and operationally possible.

One of the most widely known programs using Sutton Bank as its issuing bank is the Cash App Cash Card, the debit card connected to Block's Cash App platform. Sutton Bank also issues cards and provides banking services for other fintech companies and prepaid card programs.

Because Sutton Bank operates as a behind-the-scenes issuing partner, most consumers will interact with the front-end brand rather than with Sutton Bank directly. Your customer service relationship will typically be with the app or program through which you received your card, not with Sutton Bank itself.

As an FDIC-insured bank, funds held in accounts backed by Sutton Bank are insured up to applicable limits. However, it is important to understand the terms of the specific program you are enrolled in, since the features, protections, and terms are largely determined by the fintech company operating the program, within the regulatory framework Sutton Bank provides.

If you have a question or concern about a card or account that is issued by Sutton Bank on behalf of a fintech partner, start by contacting the program partner's customer service. Review the terms of your specific program carefully, including any fees, deposit insurance coverage details, and account terms, before opening or funding an account.