Lender DetailsCredit One Bank, N.A.
Credit Cards & Issuers

Credit One Bank, N.A.

Also known as: Credit One; Credit One Bank

Credit One Bank is a credit card issuer based in Las Vegas, Nevada, that specializes in offering unsecured credit cards to consumers with limited, fair, or rebuilding credit. Unlike secured credit cards, Credit One cards do not require a security deposit to open an account, which may appeal to people who cannot set aside a lump sum upfront. The bank is not affiliated with Capital One, despite the similar name.

Credit One markets cards to consumers who may have been declined elsewhere due to a thin credit history, past financial difficulties, or a credit score in the fair range. Because these borrowers represent higher risk to the lender, the cards typically carry higher interest rates and fees than those available to consumers with good or excellent credit. Some Credit One cards charge an annual fee, and in some cases this fee is deducted from the initial credit limit, reducing your available credit from day one.

Consumers considering a Credit One card should read all terms carefully before applying. Pay close attention to the annual percentage rate, the annual fee, any monthly maintenance fees, and the effective credit limit after fees are applied. These costs can add up quickly, and it is worth comparing Credit One products against other credit-building options such as secured cards, credit union credit cards, or credit builder loan accounts.

Credit One reports account activity to all three major credit bureaus. Responsible use including making payments on time and keeping balances low relative to your credit limit can help build your credit score over time.

Paying the full statement balance each month avoids interest charges. Given the higher APRs on these cards, carrying a balance can become costly. Carefully weigh all costs and compare alternatives before applying.

Quick info

Category

Credit Cards & Issuers

Trading names

Credit One; Credit One Bank

Parent company

Not verified

Regulatory status

FDIC-insured. OCC-regulated national bank.

Official websitehttps://www.creditonebank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Credit card billing disputes
  • Interest rate and fee questions
  • Credit limit and account closure issues
  • Rewards programme terms
  • CFPB complaints about card practices

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered addressP.O. Box 60500, City of Industry, CA 91716

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. OCC-regulated national bank.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Unsecured credit cards for limited and fair credit

Additional notes

Products often carry annual fees. APRs can be higher than mainstream cards. Cards can be a credit-building option but costs should be reviewed carefully before applying.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Credit One Bank, N.A.?

Start with Credit One Bank, N.A.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Credit One Bank, N.A. regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Credit One Bank, N.A.'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Credit One Bank, N.A. has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Credit One Bank, N.A. issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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