Lender DetailsSurge Mastercard (issued by Celtic Bank)
Credit Cards & Issuers

Surge Mastercard (issued by Celtic Bank)

Also known as: Surge Mastercard; Surge Credit Card

The Surge Mastercard is an unsecured credit card issued by Celtic Bank and marketed and serviced by Continental Finance, designed for consumers with poor or limited credit who want access to a credit card without putting down a security deposit. Because it is unsecured, there is no deposit requirement, but the tradeoff is higher costs than you would typically find on mainstream credit cards.

The card is targeted at people who have had past financial difficulties, low credit scores, or limited credit history and are looking for a way to rebuild their credit profile. Celtic Bank reports account activity to the major credit bureaus, so responsible use including on-time payments and keeping the balance well below the credit limit can help improve your credit score over time.

As with other cards in this category, the Surge Mastercard carries significantly higher costs than cards available to consumers with established good credit. Annual fees apply, and the annual percentage rate is substantially above average. Some accounts may also be subject to a monthly maintenance fee after the first year. In some cases, fees charged at or shortly after account opening can significantly reduce the available credit from the stated limit.

Before applying for the Surge Mastercard, read all fee disclosures carefully, including the Schumer Box in the cardholder agreement. Calculate the total fees paid in the first year relative to the initial credit limit. Compare this against secured credit cards from credit unions and other issuers, which may offer a lower-cost credit-building path even though they require a cash deposit upfront.

If you open this account, pay the full balance each month to avoid interest at the elevated APR, and use the card sparingly until your credit profile improves enough to qualify for better terms.

Quick info

Category

Credit Cards & Issuers

Trading names

Surge Mastercard; Surge Credit Card

Parent company

Celtic Bank (issuer); Continental Finance (servicer)

Regulatory status

FDIC-insured (issued by Celtic Bank).

Official websitehttps://www.surgecardinfo.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Credit card billing disputes
  • Interest rate and fee questions
  • Credit limit and account closure issues
  • Rewards programme terms
  • CFPB complaints about card practices

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address268 South State Street, Salt Lake City, UT 84111

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured (issued by Celtic Bank).
Registration numberNot verified
Company statusActive
Parent companyCeltic Bank (issuer); Continental Finance (servicer)

About this company

Main products and services

Unsecured credit card for poor credit

Additional notes

High annual and monthly fees plus high APRs apply. Consumers should carefully review the fee schedule and compare with secured card alternatives.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Surge Mastercard (issued by Celtic Bank)?

Start with Surge Mastercard (issued by Celtic Bank)'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Surge Mastercard (issued by Celtic Bank) regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Surge Mastercard (issued by Celtic Bank)'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Surge Mastercard (issued by Celtic Bank) has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Surge Mastercard (issued by Celtic Bank) issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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