Lender DetailsPetal Card, Inc.
Credit Cards & IssuersFintech

Petal Card, Inc.

Also known as: Petal; Petal 1; Petal 2

Petal Card is a fintech company that issues Visa credit cards through WebBank, designed for consumers who have a limited credit history or no credit score at all. Instead of relying solely on a traditional credit score, Petal uses a cash flow underwriting approach, which means it also looks at your banking history, income, and spending patterns when deciding whether to approve you and what credit limit to offer. This makes it possible for people who are new to credit in the United States, recent graduates, or those with thin credit files to be considered.

Petal offers two card products with different features and approval criteria. The entry-level card is aimed at consumers with limited or no credit history, while the higher-tier card targets those with fair to good credit and offers cash back rewards on purchases. Both cards have no annual fee on some versions, though consumers should verify current terms before applying.

Because Petal extends credit to applicants with limited histories, interest rates may be higher than those on cards available to consumers with established good credit. Paying the full statement balance each month before the due date avoids interest charges entirely. Carrying a balance means interest accrues at the card's stated annual percentage rate.

Petal reports payment activity to all three major credit bureaus, so responsible use including on-time payments and keeping your balance low relative to your credit limit can help build your credit profile over time.

Read all current terms and conditions before applying, as product features, rates, and fees can change. Petal Card is not a traditional bank, and the card is issued by WebBank, which is FDIC-insured.

Quick info

Category

Credit Cards & Issuers

Trading names

Petal; Petal 1; Petal 2

Parent company

Not verified

Regulatory status

Cards issued by WebBank, FDIC-insured.

Official websitehttps://www.petalcard.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Credit card billing disputes
  • Interest rate and fee questions
  • Credit limit and account closure issues
  • Rewards programme terms
  • CFPB complaints about card practices

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address110 West 40th Street, New York, NY 10018

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusCards issued by WebBank, FDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Credit cards using alternative underwriting for credit-thin applicants

Additional notes

Petal 1 targets consumers with limited credit. Petal 2 offers rewards for on-time payments. Costs should be reviewed before applying.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Petal Card, Inc.?

Start with Petal Card, Inc.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Petal Card, Inc. regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Petal Card, Inc.'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Petal Card, Inc. has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Petal Card, Inc. issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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