Lender DetailsMilestone Mastercard (issued by The Bank of Missouri)
Credit Cards & Issuers

Milestone Mastercard (issued by The Bank of Missouri)

Also known as: Milestone Mastercard; Milestone Gold Mastercard

The Milestone Mastercard is an unsecured credit card issued by The Bank of Missouri and serviced by Genesis FS Card Services, designed for consumers with poor or damaged credit. Because it is an unsecured card, no security deposit is required to open an account, which distinguishes it from secured credit-building cards.

The card is targeted at people who may have had bankruptcies, collections, or other negative marks on their credit report and want a card to help rebuild their credit profile. The Bank of Missouri reports account activity to the major credit bureaus, so making on-time payments and keeping the balance low can contribute positively to your credit history over time.

Because this card is designed for higher-risk borrowers, it carries significantly higher costs than cards available to consumers with good credit. Annual fees are typical for this product, and the annual percentage rate is substantially higher than average. In some cases, fees charged in the first year can reduce the available credit limit from day one.

Before applying for the Milestone Mastercard, read the full pre-qualification disclosure and cardholder agreement carefully. Pay attention to all fees that apply including the annual fee, any program fees charged at account opening, and the APR. Calculate the net available credit after fees are applied and the total cost of holding the card.

Compare this option against secured cards from credit unions and community banks, which often provide a lower-cost path to building credit even though they require a deposit upfront. If you do open this account, use it sparingly, pay on time, and pay the full balance each month to avoid interest at the elevated rate.

Quick info

Category

Credit Cards & Issuers

Trading names

Milestone Mastercard; Milestone Gold Mastercard

Parent company

The Bank of Missouri (issuer); Genesis FS Card Services (servicer)

Regulatory status

FDIC-insured (issued by The Bank of Missouri).

Official websitehttps://www.milestonemastercard.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Credit card billing disputes
  • Interest rate and fee questions
  • Credit limit and account closure issues
  • Rewards programme terms
  • CFPB complaints about card practices

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address711 Main Street, Perryville, MO 63775

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured (issued by The Bank of Missouri).
Registration numberNot verified
Company statusActive
Parent companyThe Bank of Missouri (issuer); Genesis FS Card Services (servicer)

About this company

Main products and services

Unsecured credit card for poor credit

Additional notes

Annual fees apply and APRs are high. Designed for credit rebuilding but total cost can be significant. Compare secured card alternatives.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Milestone Mastercard (issued by The Bank of Missouri)?

Start with Milestone Mastercard (issued by The Bank of Missouri)'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Milestone Mastercard (issued by The Bank of Missouri) regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Milestone Mastercard (issued by The Bank of Missouri)'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Milestone Mastercard (issued by The Bank of Missouri) has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Milestone Mastercard (issued by The Bank of Missouri) issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Credit Cards & Issuers companies