Lender DetailsIndigo Mastercard (issued by Celtic Bank)
Credit Cards & Issuers

Indigo Mastercard (issued by Celtic Bank)

Also known as: Indigo Mastercard; Indigo Platinum Mastercard

The Indigo Mastercard is an unsecured credit card issued by Celtic Bank and serviced by Genesis FS Card Services, marketed to consumers with poor or damaged credit histories. As an unsecured card, it does not require a security deposit, making it accessible to people who cannot set aside funds upfront but still want to work toward rebuilding their credit.

The card is intended for people who have had financial difficulties such as late payments, collections, or bankruptcies, and who want a revolving credit account to demonstrate responsible behavior going forward. Celtic Bank reports account activity to the major credit bureaus each month, so consistent on-time payments and keeping the balance well below the credit limit can contribute to improving your credit score over time.

Because the Indigo Mastercard targets higher-risk borrowers, the costs are significantly higher than those on cards available to consumers with good credit. Annual fees apply, and the annual percentage rate is substantially above the national average for credit cards. Some card versions also charge a one-time program fee at account opening, which reduces the available credit limit immediately.

Before applying, read the full cardholder agreement and fee disclosure carefully. Calculate the total fees you will pay in the first year relative to the credit limit offered, and compare this against secured card options from credit unions or community banks. Secured cards require a deposit but often carry lower fees and can offer a more cost-effective credit-building experience.

If you open an Indigo Mastercard, pay on time every month and keep spending well below your limit. Paying the full balance each month avoids interest at the elevated APR. Plan to upgrade to a lower-cost card once your credit profile improves.

Quick info

Category

Credit Cards & Issuers

Trading names

Indigo Mastercard; Indigo Platinum Mastercard

Parent company

Celtic Bank (issuer); Genesis FS Card Services (servicer)

Regulatory status

FDIC-insured (issued by Celtic Bank).

Official websitehttps://www.indigocardservices.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Credit card billing disputes
  • Interest rate and fee questions
  • Credit limit and account closure issues
  • Rewards programme terms
  • CFPB complaints about card practices

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address268 South State Street, Salt Lake City, UT 84111

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured (issued by Celtic Bank).
Registration numberNot verified
Company statusActive
Parent companyCeltic Bank (issuer); Genesis FS Card Services (servicer)

About this company

Main products and services

Unsecured credit card for consumers with poor credit

Additional notes

Annual fees and high APRs apply. Designed for credit rebuilding. Prospective applicants should compare secured card options which may offer better value.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Indigo Mastercard (issued by Celtic Bank)?

Start with Indigo Mastercard (issued by Celtic Bank)'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Indigo Mastercard (issued by Celtic Bank) regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Indigo Mastercard (issued by Celtic Bank)'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Indigo Mastercard (issued by Celtic Bank) has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Indigo Mastercard (issued by Celtic Bank) issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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