Lender DetailsCeltic Bank Corporation
Credit Cards & Issuers

Celtic Bank Corporation

Also known as: Celtic Bank

Celtic Bank is a Utah-chartered industrial bank that operates as an issuing bank partner for both fintech lending programs and credit card programs, as well as being an active lender in the Small Business Administration loan program. Consumers most often encounter Celtic Bank not through its own brand but through fintech and third-party credit card programs that use Celtic Bank as their underlying licensed bank.

Credit cards issued by Celtic Bank through program partners include products marketed under names such as Indigo, Surge, and Reflex. These cards are typically designed for consumers with poor or limited credit, and the program managers handle the marketing and servicing while Celtic Bank holds the issuing bank role. Because these programs serve higher-risk borrowers, the cards carry higher costs than cards available to consumers with good credit, including elevated APRs and potentially multiple fees.

For any credit card issued by Celtic Bank through a program partner, read the full cardholder agreement before applying. Pay close attention to the annual percentage rate, any account opening fees, annual fees, and monthly maintenance fees. These costs can substantially reduce the effective credit you actually have available to spend.

On the business lending side, Celtic Bank is one of the most active SBA 7(a) lenders in the country, providing government-backed small business loans to qualifying businesses.

If you have questions about a card issued by Celtic Bank, direct your inquiries to the program manager whose name appears on your card correspondence first. Celtic Bank is FDIC-insured. Review all terms and compare alternatives before applying for any Celtic Bank-issued credit product.

Quick info

Category

Credit Cards & Issuers

Trading names

Celtic Bank

Parent company

Not verified

Regulatory status

FDIC-insured. Utah state-chartered industrial bank.

Official websitehttps://www.celticbank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Credit card billing disputes
  • Interest rate and fee questions
  • Credit limit and account closure issues
  • Rewards programme terms
  • CFPB complaints about card practices

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address268 South State Street, Salt Lake City, UT 84111

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. Utah state-chartered industrial bank.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

SBA loans; credit cards (issuing bank for partner programs); business financing

Additional notes

Acts as issuing bank for various fintech card products. Also a top-ranked SBA lender nationally.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Celtic Bank Corporation?

Start with Celtic Bank Corporation's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Celtic Bank Corporation regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Celtic Bank Corporation's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Celtic Bank Corporation has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Celtic Bank Corporation issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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