Lender DetailsAspiration Financial, LLC
Credit Cards & IssuersOnline Bank

Aspiration Financial, LLC

Also known as: Aspiration

Aspiration is a financial technology company that offers banking and spending products aligned with environmental and social values. It is not a bank. Its banking services are provided through Coastal Community Bank, which is FDIC-insured. Aspiration's core pitch is that consumers can manage their money in a way that avoids funding fossil fuel projects and can offset the environmental impact of their spending.

Aspiration's main product is the Aspiration Spend and Save account, which includes a debit card and a savings component. The debit card offers cash back at certain socially conscious businesses. Aspiration's Plant Your Change feature rounds up purchases to the nearest dollar and plants a tree with the difference. The savings account may offer a competitive annual percentage yield on balances, particularly for customers enrolled in the paid Aspiration Plus tier.

The standard Aspiration account operates on a pay-what-is-fair pricing model, meaning customers choose what monthly fee they pay. The Aspiration Plus subscription has a fixed monthly fee and offers additional features including carbon offsets on everyday purchases and a higher cash back rate at qualifying retailers.

Aspiration's environmental claims are a significant part of its marketing. Consumers interested in the environmental angle should review how Aspiration delivers on these commitments, including how tree planting is verified and what the carbon offset process actually involves.

As with any fintech product, review all current fee structures, savings rate conditions, and account terms before opening an account. Features and pricing for Aspiration have changed over time, so check current information directly with Aspiration before signing up.

Quick info

Category

Credit Cards & Issuers

Trading names

Aspiration

Parent company

Not verified

Regulatory status

Deposits held at FDIC-insured partner banks.

Official websitehttps://www.aspiration.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Credit card billing disputes
  • Interest rate and fee questions
  • Credit limit and account closure issues
  • Rewards programme terms
  • CFPB complaints about card practices

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
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If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address4551 Glencoe Avenue, Marina del Rey, CA 90292

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusDeposits held at FDIC-insured partner banks.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Sustainable banking; cash management; debit card with carbon offsets; savings

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Aspiration Financial, LLC?

Start with Aspiration Financial, LLC's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Aspiration Financial, LLC regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Aspiration Financial, LLC's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Aspiration Financial, LLC has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Aspiration Financial, LLC issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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