Lender DetailsU.S. Bank Home Mortgage
Mortgage

U.S. Bank Home Mortgage

Also known as: U.S. Bank Mortgage

US Bank Home Mortgage is the mortgage lending division of US Bank, a large national bank headquartered in Minneapolis, Minnesota, with branches and lending operations across much of the United States.

US Bank commonly offers conventional purchase and refinance loans, FHA loans, VA loans for eligible military borrowers, USDA loans for qualifying rural properties, and jumbo loans. As a large bank, it can offer mortgage products alongside checking, savings, and wealth management services, which may benefit existing US Bank customers.

US Bank sometimes offers relationship rate discounts for customers who hold qualifying deposit accounts or make automatic mortgage payments from a US Bank account. Whether these discounts result in a genuinely competitive offer should be verified by comparing with other lenders.

Before choosing US Bank or any mortgage lender, gather Loan Estimate documents from at least two or three lenders. The items to compare are the interest rate, annual percentage rate which includes all fees, estimated closing costs, origination charges, and the lender's processing time.

For VA loan borrowers, US Bank offers VA purchase and refinance mortgages. These are available only to eligible veterans, active-duty service members, and qualifying surviving spouses, and typically include no down payment and no private mortgage insurance requirement.

US Bank also offers home equity products for existing homeowners, including home equity loans and lines of credit. A home equity line of credit is a revolving credit line secured against your home's equity, typically with a variable interest rate and a draw period followed by a repayment period. Your home is the collateral, and failure to repay could result in foreclosure.

Quick info

Category

Mortgage

Trading names

U.S. Bank Mortgage

Parent company

U.S. Bancorp

Regulatory status

FDIC-insured. Division of U.S. Bank N.A.

Official websitehttps://www.usbank.com/home-loans
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Mortgage payment and escrow queries
  • Servicer transfer notifications
  • Loan modification and hardship options
  • Foreclosure concerns and timeline
  • HUD housing counsellor referrals

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. Who owns my loan and who is my servicer?
  2. What hardship or forbearance options are available?
  3. How do I request a loan modification?
  4. What happens if I miss a payment?
  5. How do I contact a HUD-approved housing counsellor?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address800 Nicollet Mall, Minneapolis, MN 55402

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. Division of U.S. Bank N.A.
Registration numberNot verified
Company statusActive
Parent companyU.S. Bancorp

About this company

Main products and services

Purchase mortgages; refinancing; FHA; VA; jumbo; home equity

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I contact U.S. Bank Home Mortgage about a hardship?

Contact U.S. Bank Home Mortgage directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.

What happens if U.S. Bank Home Mortgage transfers my mortgage?

Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.

How do I dispute an error with U.S. Bank Home Mortgage?

Send a written dispute to U.S. Bank Home Mortgage detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.

How do I find a HUD-approved housing counsellor?

HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.

Can U.S. Bank Home Mortgage foreclose on my home?

If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.

Worried about your mortgage? Free help is available

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