Lender DetailsVeterans United Home Loans
Mortgage

Veterans United Home Loans

Also known as: Veterans United

Veterans United Home Loans is a mortgage lender that specializes in VA home loans for eligible US military borrowers. It is consistently one of the largest VA lenders in the country by volume and focuses almost exclusively on serving veterans, active-duty service members, National Guard and Reserve members, and surviving spouses.

VA loans are a home loan benefit backed by the US Department of Veterans Affairs. They are available only to eligible veterans, active-duty service members, and certain surviving spouses. VA loans typically require no down payment, no private mortgage insurance, and generally offer competitive interest rates. A VA funding fee usually applies, though certain disabled veterans may be exempt.

Veterans United operates primarily online but also has physical offices in a number of locations across the country. It provides support resources including pre-purchase counseling and credit improvement assistance for borrowers who may need time to improve their financial profile before applying.

Beyond VA purchase loans, Veterans United also offers VA refinancing through the Interest Rate Reduction Refinance Loan, sometimes called IRRRL, as well as cash-out refinancing. In some cases it also originates conventional loans, though VA loans are its primary focus.

Before choosing Veterans United, compare its rates, closing costs, origination fees, and turnaround times with those of other VA-approved lenders, including large banks, credit unions, and other mortgage specialists. VA loan rates and fees can vary significantly between lenders even for the same borrower, so shopping multiple quotes is always worthwhile.

Military members who are unsure of their VA eligibility should obtain a Certificate of Eligibility from the Department of Veterans Affairs or ask a VA-approved lender to help obtain one during the application process.

Quick info

Category

Mortgage

Trading names

Veterans United

Parent company

Not verified

Regulatory status

Licensed mortgage lender.

Official websitehttps://www.veteransunited.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Mortgage payment and escrow queries
  • Servicer transfer notifications
  • Loan modification and hardship options
  • Foreclosure concerns and timeline
  • HUD housing counsellor referrals

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. Who owns my loan and who is my servicer?
  2. What hardship or forbearance options are available?
  3. How do I request a loan modification?
  4. What happens if I miss a payment?
  5. How do I contact a HUD-approved housing counsellor?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address1400 Veterans United Drive, Columbia, MO 65203

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusLicensed mortgage lender.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

VA home loans; purchase and refinancing for veterans and active-duty military

Additional notes

VA loans are only available to eligible veterans and military-affiliated borrowers. Veterans United specialises exclusively in VA lending.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

General public sentiment

Frequently rated highly among VA loan borrowers. Specialisation in VA products is a recognised strength.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I contact Veterans United Home Loans about a hardship?

Contact Veterans United Home Loans directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.

What happens if Veterans United Home Loans transfers my mortgage?

Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.

How do I dispute an error with Veterans United Home Loans?

Send a written dispute to Veterans United Home Loans detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.

How do I find a HUD-approved housing counsellor?

HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.

Can Veterans United Home Loans foreclose on my home?

If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.

Worried about your mortgage? Free help is available

HUD-approved housing counsellors can help at no cost. Use Ask Fin's free tools to get clearer about your full financial picture.

Explore Ask Fin's free tools

Free — no payment details needed.

Other Mortgage companies