Also known as: Rocket Mortgage; Quicken Loans
Rocket Mortgage is one of the largest mortgage lenders in the United States, operating primarily as a digital, online lender. It was formerly known as Quicken Loans and is part of Rocket Companies. Its online platform allows borrowers to apply for a mortgage, upload documents, and track their application without visiting a branch.
Rocket Mortgage commonly offers a broad range of loan products including conventional loans, FHA loans, VA loans for eligible veterans and active military, jumbo loans for higher-priced homes, and refinancing for existing homeowners. This variety makes it relevant to a wide range of buyers and financial situations.
Because it operates online rather than through branches, Rocket Mortgage may suit buyers who are comfortable managing the mortgage process digitally. Human loan advisors are available by phone and online chat throughout the process, but there are no walk-in locations for most borrowers.
Before choosing any mortgage lender, it is worth comparing offers from multiple sources. The key factors to compare are the interest rate, the annual percentage rate which includes lender fees, the estimated closing costs, any origination or discount points charged, and the expected time from application to closing. A lower rate does not always mean the cheapest mortgage overall if fees are high.
Rocket Mortgage has been frequently noted for a streamlined application experience. Like all lenders, it offers different rates depending on your credit score, down payment, loan type, and the property being purchased.
For VA loan borrowers, Rocket Mortgage offers VA purchase and refinance loans. VA loans are available only to eligible veterans, active-duty service members, and surviving spouses. They typically require no down payment and no private mortgage insurance, but a funding fee generally applies.
Always compare at least two or three lender quotes before making a final mortgage decision.
Quick info
Mortgage
Rocket Mortgage; Quicken Loans
Rocket Companies, Inc.
Licensed mortgage lender in all US states.
2026-06-06
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Purchase mortgages; refinancing; FHA loans; VA loans; jumbo loans; home equity
Additional notes
Primarily digital application process. Rates and products vary by market conditions. Applicants should compare quotes from multiple lenders before selecting a mortgage.Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.
No review data available for this company.
General public sentiment
Frequently cited for convenient digital process. Customer satisfaction generally positive. Rates may not always be the lowest available.
Source URLs
Date checked
2026-06-06
How do I contact Rocket Mortgage, LLC about a hardship?
Contact Rocket Mortgage, LLC directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.
What happens if Rocket Mortgage, LLC transfers my mortgage?
Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.
How do I dispute an error with Rocket Mortgage, LLC?
Send a written dispute to Rocket Mortgage, LLC detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.
How do I find a HUD-approved housing counsellor?
HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.
Can Rocket Mortgage, LLC foreclose on my home?
If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.
HUD-approved housing counsellors can help at no cost. Use Ask Fin's free tools to get clearer about your full financial picture.
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