Lender DetailsSubaru Motors Finance
Auto Finance

Subaru Motors Finance

Also known as: Subaru Motors Finance; SMF

Subaru Motors Finance is the captive finance brand for Subaru of America, Inc. and provides vehicle financing and lease products for Subaru vehicles sold through authorized dealerships in the United States. The financing is administered through Chase Auto, the auto lending division of JPMorgan Chase Bank, N.A., which funds the loans on behalf of the Subaru brand program.

As a captive lender program, Subaru Motors Finance exists to support Subaru vehicle sales through the US dealer network. Buyers encounter Subaru Motors Finance offers through the finance department at an authorized Subaru dealership rather than through a direct standalone consumer application.

Subaru Motors Finance commonly offers retail installment loans for new and certified pre-owned Subaru vehicles, as well as lease financing for new models. Subaru has a strong lease program, and Subaru Motors Finance manages a significant number of leases in the US market.

Manufacturer promotional financing offers are available periodically on specific Subaru models, typically targeted at buyers with strong credit profiles. These promotional rates are limited to qualifying vehicles and apply only during their advertised promotional windows.

Because the financing behind Subaru Motors Finance is funded by Chase Auto, the underlying credit standards and servicing are those of a large national bank. Consumers should compare the Subaru Motors Finance offer from the dealership with quotes from their own bank, credit union, or directly from Chase Auto to determine which option provides the best overall terms for their situation.

Quick info

Category

Auto Finance

Trading names

Subaru Motors Finance; SMF

Parent company

Chase (serviced by JPMorgan Chase Bank, N.A.)

Regulatory status

Not verified

Official websitehttps://www.subarufinance.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Car loan payment questions
  • Repossession concerns and rights
  • Deficiency balance after repo sale
  • Refinancing enquiries
  • Hardship and deferment options

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is my current payoff amount?
  2. What are my options if I cannot make a payment?
  3. Is voluntary surrender an option and what happens to any remaining balance?
  4. Can I refinance this loan?
  5. How will a missed payment affect my credit report?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address1 Imation Place, Camden, NJ 08103

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyChase (serviced by JPMorgan Chase Bank, N.A.)

About this company

Main products and services

Auto loans; leasing for Subaru vehicles

Additional notes

Financing available through authorised Subaru dealerships.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Subaru Motors Finance?

Start with Subaru Motors Finance's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Subaru Motors Finance regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Subaru Motors Finance's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Subaru Motors Finance has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Subaru Motors Finance issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Auto Finance companies