Lender DetailsRegional Acceptance Corporation
Auto FinanceSubprime Auto Finance

Regional Acceptance Corporation

Also known as: Regional Acceptance Corp; RAC

Regional Acceptance Corporation is an auto finance company headquartered in Greenville, North Carolina. It is a subsidiary of Truist Financial Corporation, a major US bank, and focuses on non-prime auto lending through a network of franchised and independent automobile dealerships across the United States.

Regional Acceptance targets borrowers who fall below the credit standards required by prime lenders but are above the deep subprime tier. This non-prime segment includes consumers with moderate credit impairments, limited credit history, or prior delinquencies that prevent them from qualifying for conventional financing through banks or credit unions. Because this borrower group represents higher lending risk, interest rates on non-prime loans are higher than those available to prime borrowers.

Consumers typically encounter Regional Acceptance Corporation financing through a dealership's finance and insurance office rather than through a direct application. The dealer submits applications to multiple lenders, and Regional Acceptance may provide approvals for non-prime applicants alongside or instead of prime lenders. Buyers should ask which finance companies have been considered and obtain a complete summary of all loan terms before agreeing.

The fact that Regional Acceptance is owned by Truist, a large established bank, provides some institutional backing, though the loan terms still reflect the non-prime market they serve.

Before accepting any loan arranged through Regional Acceptance Corporation, consumers should review the annual percentage rate, loan term, monthly payment, and total repayment amount carefully. Consumers should also explore all available alternatives, including any credit unions they may be eligible to join, before committing to a non-prime auto loan.

Quick info

Category

Auto Finance

Trading names

Regional Acceptance Corp; RAC

Parent company

Truist Financial Corporation

Regulatory status

Not verified

Official websitehttps://www.regionalacceptance.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Car loan payment questions
  • Repossession concerns and rights
  • Deficiency balance after repo sale
  • Refinancing enquiries
  • Hardship and deferment options

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is my current payoff amount?
  2. What are my options if I cannot make a payment?
  3. Is voluntary surrender an option and what happens to any remaining balance?
  4. Can I refinance this loan?
  5. How will a missed payment affect my credit report?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address1424 East Fire Tower Road, Greenville, NC 27858

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyTruist Financial Corporation

About this company

Main products and services

Non-prime auto loans through dealerships

Additional notes

Non-prime lender targeting borrowers with below-average credit. Higher rates apply. Compare all financing options.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Regional Acceptance Corporation?

Start with Regional Acceptance Corporation's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Regional Acceptance Corporation regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Regional Acceptance Corporation's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Regional Acceptance Corporation has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Regional Acceptance Corporation issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Auto Finance companies