Lender DetailsPoint Digital Finance, Inc.
MortgageHome Equity / HELOC

Point Digital Finance, Inc.

Also known as: Point; Point Home Equity

Point is a home equity sharing company, which means it does not offer a traditional loan. Instead, Point gives homeowners a lump sum of cash in exchange for a share of the future value of their home. This is fundamentally different from a home equity loan or HELOC and should be understood carefully before proceeding.

Here is how it works: Point pays you a certain amount today, and in return it receives a percentage of your home's value when you sell, refinance, or when the agreement term ends, typically after ten years. You do not make monthly interest payments. Instead, when the agreement concludes, you pay back the original amount received plus Point's share of any appreciation in the home's value.

If your home increases significantly in value, this arrangement can be considerably more expensive than a traditional loan, because Point's share grows with the home price. If the home value stays flat or decreases, the cost to you is lower. The outcome is tied to the real estate market, which creates uncertainty.

Point's product may appeal to homeowners who cannot qualify for traditional home equity borrowing, who want to avoid monthly payments, or who prefer not to take on additional debt obligations. However, the true cost of a home equity investment is not a simple interest rate and can be difficult to compare directly with loan-based alternatives.

Before agreeing to a home equity sharing arrangement with Point or any similar company, read the full contract carefully, understand the repayment formula, calculate the effective cost across different home value scenarios, and consider consulting a financial advisor or housing counselor. Compare the total cost in a moderate appreciation scenario against the cost of a traditional HELOC or home equity loan.

Quick info

Category

Mortgage

Trading names

Point; Point Home Equity

Parent company

Not verified

Regulatory status

Not verified

Official websitehttps://www.point.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Mortgage payment and escrow queries
  • Servicer transfer notifications
  • Loan modification and hardship options
  • Foreclosure concerns and timeline
  • HUD housing counsellor referrals

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. Who owns my loan and who is my servicer?
  2. What hardship or forbearance options are available?
  3. How do I request a loan modification?
  4. What happens if I miss a payment?
  5. How do I contact a HUD-approved housing counsellor?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address548 Market Street, San Francisco, CA 94104

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Home equity investment (HEI); home equity sharing

Additional notes

This is an equity sharing arrangement, not a loan. Homeowners share upside appreciation. Read all terms carefully — total cost depends on future home value changes.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I contact Point Digital Finance, Inc. about a hardship?

Contact Point Digital Finance, Inc. directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.

What happens if Point Digital Finance, Inc. transfers my mortgage?

Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.

How do I dispute an error with Point Digital Finance, Inc.?

Send a written dispute to Point Digital Finance, Inc. detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.

How do I find a HUD-approved housing counsellor?

HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.

Can Point Digital Finance, Inc. foreclose on my home?

If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.

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