Lender DetailsPNC Mortgage
Mortgage

PNC Mortgage

Also known as: PNC Home Insight; PNC Mortgage

PNC Bank offers residential mortgage products through its home lending division, providing purchase and refinance loans to customers across the United States. PNC has a broad branch presence primarily in the eastern, midwestern, and southeastern states, and also offers online mortgage application capabilities.

PNC commonly offers conventional loans, FHA loans, VA loans for eligible military borrowers, jumbo loans, and USDA loans in qualifying areas. It also markets a product called PNC Community Loan in some markets, which is designed to support borrowers with lower down payments and flexible qualification criteria in certain communities.

As a large bank, PNC can combine mortgage lending with other products such as checking accounts, which may offer rate discounts for existing PNC customers who set up automatic mortgage payments. Whether this results in a competitive overall offer requires comparison with other lenders.

Before choosing PNC or any mortgage lender, compare Loan Estimate documents from multiple sources. The key factors are the interest rate, the annual percentage rate which reflects total costs, estimated closing costs, origination fees, and the timeline from application to closing.

For VA loan borrowers, PNC offers VA home loans. These are available only to eligible veterans, active-duty service members, and qualifying surviving spouses.

PNC also offers home equity lines of credit for existing homeowners. A HELOC is a revolving credit line secured against the equity in your home, typically carrying a variable interest rate. There is a draw period during which you can borrow up to your limit and repay it, followed by a repayment period. Your home is the collateral, meaning that failure to repay can result in foreclosure.

Quick info

Category

Mortgage

Trading names

PNC Home Insight; PNC Mortgage

Parent company

PNC Financial Services Group

Regulatory status

FDIC-insured. Division of PNC Bank, N.A.

Official websitehttps://www.pnc.com/en/personal-banking/banking/home-lending.html
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Mortgage payment and escrow queries
  • Servicer transfer notifications
  • Loan modification and hardship options
  • Foreclosure concerns and timeline
  • HUD housing counsellor referrals

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. Who owns my loan and who is my servicer?
  2. What hardship or forbearance options are available?
  3. How do I request a loan modification?
  4. What happens if I miss a payment?
  5. How do I contact a HUD-approved housing counsellor?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address300 Fifth Avenue, Pittsburgh, PA 15222

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. Division of PNC Bank, N.A.
Registration numberNot verified
Company statusActive
Parent companyPNC Financial Services Group

About this company

Main products and services

Purchase mortgages; refinancing; FHA; VA; home equity

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I contact PNC Mortgage about a hardship?

Contact PNC Mortgage directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.

What happens if PNC Mortgage transfers my mortgage?

Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.

How do I dispute an error with PNC Mortgage?

Send a written dispute to PNC Mortgage detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.

How do I find a HUD-approved housing counsellor?

HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.

Can PNC Mortgage foreclose on my home?

If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.

Worried about your mortgage? Free help is available

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