Lender DetailsPenFed Credit Union (Co-Borrower)
Credit UnionCo-Signer Loans

PenFed Credit Union (Co-Borrower)

Also known as: PenFed Co-Borrower

Pentagon Federal Credit Union, known as PenFed, is one of the largest credit unions in the United States and serves members with military, government, and now broadly accessible civilian membership. This listing specifically relates to PenFed's personal loan products that allow a co-borrower to apply alongside the primary applicant.

A co-borrower is different from a co-signer in that both applicants are considered primary borrowers with equal rights and equal responsibilities under the loan. Both individuals' incomes and credit histories are typically considered in the application, which can be helpful if one borrower has limited credit history or if combining incomes improves loan eligibility.

Both the primary borrower and the co-borrower must be members of PenFed Credit Union. Membership is available to a wide range of people, including military personnel and their families, federal government employees, and any US adult who joins a qualifying partner organization. This means most Americans can become PenFed members.

PenFed is federally insured by the National Credit Union Administration up to $250,000 per depositor. It is a member-owned cooperative that does not distribute profits to outside shareholders.

PenFed personal loans with a co-borrower are commonly used for purposes such as debt consolidation, home improvement, or other significant expenses. The credit union is known for competitive personal loan rates. Both borrowers are equally liable for repayment, and any payment history will appear on both credit files.

Before applying with a co-borrower, both parties should fully understand the terms of the loan, the monthly payment obligations, and the potential impact on each person's credit history if payments are missed or the loan goes into default.

Quick info

Category

Credit Union

Trading names

PenFed Co-Borrower

Parent company

Not verified

Regulatory status

NCUA-insured.

Official websitehttps://www.penfed.org
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Membership and eligibility questions
  • NCUA share insurance queries
  • Loan and savings product information
  • Complaint and dispute processes
  • Differences from traditional banks

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address2930 Eisenhower Avenue, Alexandria, VA 22314

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNCUA-insured.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Personal loans with co-borrower option

Additional notes

Membership in PenFed is required. Both borrowers are equally responsible for repayment.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about PenFed Credit Union (Co-Borrower)?

Start with PenFed Credit Union (Co-Borrower)'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is PenFed Credit Union (Co-Borrower) regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find PenFed Credit Union (Co-Borrower)'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think PenFed Credit Union (Co-Borrower) has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a PenFed Credit Union (Co-Borrower) issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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