Lender DetailsAlliant Credit Union
Credit Union

Alliant Credit Union

Also known as: Alliant; Alliant Personal Loans; Alliant Co-Signer Loans

Alliant Credit Union is a federally chartered credit union headquartered in Chicago, Illinois. It was founded in 1935 to serve employees of United Airlines and has since opened its membership broadly. Today, virtually any US adult can join Alliant by making a small qualifying donation to a partner nonprofit organization if they do not qualify through an eligible employer or association.

As a credit union, Alliant is owned by its members rather than outside investors. It is insured by the National Credit Union Administration up to $250,000 per depositor, providing the same level of federal deposit protection as FDIC insurance at banks. Because it operates as a nonprofit cooperative, Alliant generally aims to offer competitive rates and low fees compared to many traditional banks.

Alliant commonly offers high-yield savings accounts, checking accounts with ATM fee rebates, auto loans, personal loans, mortgages, and credit cards. It is frequently recognized for its savings account rates, which have historically been higher than average. Its auto loan products are available for new and used vehicles, and the credit union is often cited as a competitive option for borrowers with good credit.

Alliant operates almost entirely online and through a national ATM network rather than through physical branches. This model keeps costs low and allows it to serve members across all 50 states. Customer service is available by phone and online.

Alliant's credit cards include a cashback Visa option that is well regarded among rewards-focused consumers. Applicants with strong credit histories are most likely to qualify for its best rates and products.

Anyone considering joining should check the current eligibility requirements on Alliant's website, as the easiest path to membership involves a small charitable contribution to a qualifying organization.

Quick info

Category

Credit Union

Trading names

Alliant; Alliant Personal Loans; Alliant Co-Signer Loans

Parent company

Not verified

Regulatory status

NCUA-insured federal credit union.

Official websitehttps://www.alliantcreditunion.org
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Membership and eligibility questions
  • NCUA share insurance queries
  • Loan and savings product information
  • Complaint and dispute processes
  • Differences from traditional banks

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address11545 West Touhy Avenue, Chicago, IL 60666

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNCUA-insured federal credit union.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Checking and savings; credit cards; auto loans; personal loans; mortgages

Additional notes

Membership can be obtained by most US adults via a qualifying donation. Applicants should check current eligibility.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

General public sentiment

Recognised for competitive savings rates and low fees. Online-first model praised by members.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Alliant Credit Union?

Start with Alliant Credit Union's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Alliant Credit Union regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Alliant Credit Union's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Alliant Credit Union has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Alliant Credit Union issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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