Lender DetailsFirst Tech Federal Credit Union
Credit Union

First Tech Federal Credit Union

Also known as: First Tech; First Tech Personal Loans; First Tech Co-Borrower Loans

First Tech Federal Credit Union is a federally chartered credit union headquartered in San Jose, California. It was founded in 1952 to serve employees of Hewlett-Packard and has grown significantly through expanded membership eligibility tied to the technology industry and related communities.

Membership is generally available to employees and family members of over 900 technology companies and their subsidiaries, including major Silicon Valley employers. People who live or work in Lane County, Oregon also qualify. In addition, joining the Computer History Museum or the Financial Fitness Association can open membership to those who do not otherwise qualify.

As a credit union, First Tech is owned by its members rather than outside shareholders. It is federally insured by the National Credit Union Administration up to $250,000 per depositor, providing the same protection as FDIC insurance at banks. This structure allows First Tech to focus on member service rather than generating profits for investors.

First Tech commonly offers checking and savings accounts, auto loans, personal loans, mortgages, home equity products, and credit cards. It is often cited as a competitive option for auto and personal loans, particularly for borrowers with strong credit. Its digital banking tools are generally well regarded, which fits its tech-oriented membership base.

The credit union operates branches primarily in California, Oregon, Washington, Colorado, Georgia, Idaho, Massachusetts, and Texas, with a focus on areas with large technology employer populations. It also provides full-service online and mobile banking for members outside branch areas.

Consumers who work in or around the technology industry, or who live in eligible communities, should check whether they qualify for membership before applying for any products.

Quick info

Category

Credit Union

Trading names

First Tech; First Tech Personal Loans; First Tech Co-Borrower Loans

Parent company

Not verified

Regulatory status

NCUA-insured federal credit union.

Official websitehttps://www.firsttech.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Membership and eligibility questions
  • NCUA share insurance queries
  • Loan and savings product information
  • Complaint and dispute processes
  • Differences from traditional banks

Before you contact them

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Check their official website for a dedicated complaints or help page.
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Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address3408 Hillview Avenue, Palo Alto, CA 94304

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNCUA-insured federal credit union.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Checking and savings; credit cards; auto loans; personal loans; mortgages; home equity

Additional notes

Membership tied to tech industry employment or family members. Applicants should verify eligibility.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about First Tech Federal Credit Union?

Start with First Tech Federal Credit Union's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is First Tech Federal Credit Union regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find First Tech Federal Credit Union's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think First Tech Federal Credit Union has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a First Tech Federal Credit Union issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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