Lender DetailsPatelco Credit Union
Credit Union

Patelco Credit Union

Also known as: Patelco

Patelco Credit Union is a federally chartered credit union headquartered in Dublin, California. It is one of the larger credit unions in the San Francisco Bay Area and in California overall, with a history going back to 1936. The credit union was originally established to serve Pacific Telephone and Telegraph Company employees and has since expanded its membership broadly.

Patelco is a member-owned, not-for-profit financial cooperative insured by the National Credit Union Administration up to $250,000 per depositor. As a cooperative, it does not distribute profits to outside investors, and its goal is to provide value to members through competitive rates and financial products.

Membership is open to employees of qualifying organizations, residents of several Northern California counties, and individuals who have a family member who is already a Patelco member. The credit union primarily serves the San Francisco Bay Area and the greater Northern California region. Prospective members should verify current eligibility on the Patelco website before applying.

Patelco commonly offers checking and savings accounts, auto loans, mortgages, home equity products, personal loans, and credit cards. Its auto loan rates are frequently cited as competitive in the Bay Area market. The credit union offers both new and used vehicle financing. It also provides a range of savings account options, including certificates of deposit and money market accounts.

Patelco operates branches across the Bay Area and in other Northern California communities. It also provides online and mobile banking services, including a mobile app. Members can access a large surcharge-free ATM network.

Northern California residents who qualify for membership should compare Patelco's products with other available options, particularly for auto loans and mortgages, before making a borrowing or savings decision.

Quick info

Category

Credit Union

Trading names

Patelco

Parent company

Not verified

Regulatory status

NCUA-insured.

Official websitehttps://www.patelco.org
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Membership and eligibility questions
  • NCUA share insurance queries
  • Loan and savings product information
  • Complaint and dispute processes
  • Differences from traditional banks

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address3 Park Place, Dublin, CA 94568

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNCUA-insured.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Savings; checking; auto loans; mortgages; personal loans; credit cards

Additional notes

Membership open to qualifying individuals in Northern California and other eligible groups.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Patelco Credit Union?

Start with Patelco Credit Union's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Patelco Credit Union regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Patelco Credit Union's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Patelco Credit Union has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Patelco Credit Union issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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