Lender DetailsOpenRoad Lending
Auto Finance

OpenRoad Lending

Also known as: OpenRoad Lending

OpenRoad Lending is an auto loan refinancing company headquartered in the Dallas, Texas area. It specializes in helping consumers replace an existing auto loan with a new one that may offer better terms. OpenRoad Lending primarily focuses on refinancing rather than new purchase financing.

Auto loan refinancing involves paying off your current car loan with a new loan from a different lender. The most common reason to refinance is to obtain a lower interest rate, which can reduce monthly payments, reduce the total amount of interest paid over the life of the loan, or both. It may also be possible to adjust the loan term when refinancing, either shortening it to pay off the vehicle sooner or extending it to reduce monthly payments.

OpenRoad Lending works with a network of lenders and may present applicants with offers from multiple sources. It typically serves borrowers across a range of credit profiles, including those who may have improved their credit since originally financing a vehicle and now qualify for better terms.

The application process is available online. Applicants should be aware that refinancing involves a new credit inquiry, which may temporarily affect a credit score. The vehicle being refinanced also typically needs to meet certain criteria related to its age, mileage, and remaining loan balance.

Before committing to any refinance offer through OpenRoad Lending, consumers should compare the offered annual percentage rate with quotes from their own bank and any credit unions they are eligible to join. Key figures to evaluate include the new interest rate, any fees, the new monthly payment, the new loan term, and the total amount to be repaid, compared against what remains on the existing loan.

Quick info

Category

Auto Finance

Trading names

OpenRoad Lending

Parent company

Not verified

Regulatory status

Not verified

Official websitehttps://www.openroadlending.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Car loan payment questions
  • Repossession concerns and rights
  • Deficiency balance after repo sale
  • Refinancing enquiries
  • Hardship and deferment options

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is my current payoff amount?
  2. What are my options if I cannot make a payment?
  3. Is voluntary surrender an option and what happens to any remaining balance?
  4. Can I refinance this loan?
  5. How will a missed payment affect my credit report?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address5900 S. Lake Forest Drive, McKinney, TX 75070

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Auto loan refinancing

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about OpenRoad Lending?

Start with OpenRoad Lending's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is OpenRoad Lending regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find OpenRoad Lending's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think OpenRoad Lending has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a OpenRoad Lending issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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