Lender DetailsloanDepot, LLC
Mortgage

loanDepot, LLC

Also known as: loanDepot; loanDepot Mortgage

loanDepot is one of the larger non-bank mortgage lenders in the United States, offering both home purchase mortgages and refinancing products through a combination of online applications and a network of physical branches and loan officers.

loanDepot commonly offers conventional loans, FHA loans, VA loans for eligible veterans and active military, jumbo loans for higher loan amounts, and USDA loans for qualifying rural properties. This range of products makes it suitable for a variety of borrowers and purchase situations.

As a lender with both digital capabilities and physical locations, loanDepot may work for borrowers who want an online application experience while still having the option of speaking with a local loan officer in person. Branch availability varies by region.

Before choosing loanDepot or any mortgage lender, comparing multiple offers is important. The factors to evaluate include the interest rate, the annual percentage rate which includes fees, estimated closing costs, any discount points, origination charges, and the lender's expected processing time. Small differences in rate or fees can amount to significant sums over the life of a mortgage.

loanDepot has also offered what it calls a lifetime guarantee on certain refinances, which waives lender fees on a future refinance for existing customers. The value of this depends entirely on whether refinancing conditions are favorable in the future and should not be the primary reason to choose a lender.

For VA loan borrowers, VA purchase and refinance loans are available. These are limited to eligible veterans, active-duty service members, and qualifying surviving spouses, and typically require no down payment or private mortgage insurance.

Comparing loanDepot's Loan Estimate document with estimates from other lenders is the most reliable way to evaluate the true cost of a mortgage before committing.

Quick info

Category

Mortgage

Trading names

loanDepot; loanDepot Mortgage

Parent company

loanDepot, Inc.

Regulatory status

Licensed mortgage lender.

Official websitehttps://www.loandepot.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Mortgage payment and escrow queries
  • Servicer transfer notifications
  • Loan modification and hardship options
  • Foreclosure concerns and timeline
  • HUD housing counsellor referrals

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. Who owns my loan and who is my servicer?
  2. What hardship or forbearance options are available?
  3. How do I request a loan modification?
  4. What happens if I miss a payment?
  5. How do I contact a HUD-approved housing counsellor?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address26642 Agoura Road, Calabasas, CA 91302

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusLicensed mortgage lender.
Registration numberNot verified
Company statusActive
Parent companyloanDepot, Inc.

About this company

Main products and services

Mortgages; refinancing; home equity; FHA; VA; jumbo loans

Additional notes

Rates and product availability vary. Applicants should compare multiple lenders before committing.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I contact loanDepot, LLC about a hardship?

Contact loanDepot, LLC directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.

What happens if loanDepot, LLC transfers my mortgage?

Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.

How do I dispute an error with loanDepot, LLC?

Send a written dispute to loanDepot, LLC detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.

How do I find a HUD-approved housing counsellor?

HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.

Can loanDepot, LLC foreclose on my home?

If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.

Worried about your mortgage? Free help is available

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