Lender DetailsFirst Investors Financial Services
Auto FinanceSubprime Auto Finance

First Investors Financial Services

Also known as: First Investors Financial

First Investors Financial Services is an auto finance company that has historically focused on providing financing to consumers with non-prime and subprime credit profiles through a network of automobile dealerships. The company has roots in Texas and has operated in the non-prime auto finance segment for several decades.

First Investors Financial Services targets borrowers who do not qualify for conventional auto financing from banks, credit unions, or prime lenders due to limited credit history, past delinquencies, prior bankruptcies, or other credit challenges. Because these borrowers represent a higher lending risk, interest rates on loans arranged through First Investors are typically higher than those available to prime borrowers.

Consumers typically encounter First Investors Financial Services financing through a dealership's finance office. Dealers submit applications to multiple lenders, and First Investors may provide an approval for applicants where mainstream lenders have declined. Buyers should ask which finance companies have been approached and obtain a complete summary of all loan terms before agreeing to any arrangement.

Before accepting any financing arranged through First Investors Financial Services, consumers should carefully review the annual percentage rate, the loan term, the monthly payment, and the total amount to be repaid over the full term of the loan. Non-prime auto loans can be significantly more expensive in total than the vehicle purchase price alone would suggest.

Consumers should also explore all available alternatives, including any credit unions they may be eligible to join, before committing to a non-prime auto loan. Some credit unions offer products specifically designed for borrowers who are working to rebuild their credit, which may provide more favorable terms than dealer-arranged non-prime financing.

Quick info

Category

Auto Finance

Trading names

First Investors Financial

Parent company

Stellantis Financial / private

Regulatory status

Not verified

Official websitehttps://www.firstinvestorsfinancial.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Car loan payment questions
  • Repossession concerns and rights
  • Deficiency balance after repo sale
  • Refinancing enquiries
  • Hardship and deferment options

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is my current payoff amount?
  2. What are my options if I cannot make a payment?
  3. Is voluntary surrender an option and what happens to any remaining balance?
  4. Can I refinance this loan?
  5. How will a missed payment affect my credit report?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address675 Bering Drive, Houston, TX 77057

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyStellantis Financial / private

About this company

Main products and services

Subprime auto loans through dealerships

Additional notes

Subprime lender. Higher interest rates apply. Compare all financing options before committing.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about First Investors Financial Services?

Start with First Investors Financial Services's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is First Investors Financial Services regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find First Investors Financial Services's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think First Investors Financial Services has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a First Investors Financial Services issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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