Lender DetailsFigure Lending LLC
MortgageHome Equity / HELOC

Figure Lending LLC

Also known as: Figure

Figure is a financial technology company that primarily offers home equity lines of credit, known as HELOCs, using a fully online application process and blockchain-based record keeping on the back end.

A HELOC is a revolving line of credit secured against the equity in your home. This means your home serves as collateral for the loan. You can borrow up to a set credit limit during the draw period, repay it, and borrow again, similar to a credit card. Interest is usually variable, meaning your rate can change over time based on market indexes. After the draw period ends, a repayment period begins during which you pay down the outstanding balance. Because your home is collateral, failure to repay could result in foreclosure.

Figure's HELOC is distinctive in that it typically offers a fixed rate for an initial draw amount, rather than the purely variable rate structure common to traditional HELOCs. This can provide more payment predictability for borrowers who plan to take a single lump draw rather than using the line over time.

The application process is managed online and Figure has marketed fast funding timelines compared to traditional bank HELOCs. The process uses automated income and asset verification where possible.

Figure also offers student loan refinancing and personal loans in some markets, though home equity products are its primary focus.

Before taking out a HELOC from Figure or any lender, consider whether the reason for borrowing justifies putting your home at risk. Compare Figure's rates and fees with those of banks and credit unions offering HELOCs. Key factors to compare include the annual percentage rate, origination fees, draw period terms, repayment period structure, and any prepayment penalties.

Quick info

Category

Mortgage

Trading names

Figure

Parent company

Not verified

Regulatory status

Not verified

Official websitehttps://www.figure.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Mortgage payment and escrow queries
  • Servicer transfer notifications
  • Loan modification and hardship options
  • Foreclosure concerns and timeline
  • HUD housing counsellor referrals

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. Who owns my loan and who is my servicer?
  2. What hardship or forbearance options are available?
  3. How do I request a loan modification?
  4. What happens if I miss a payment?
  5. How do I contact a HUD-approved housing counsellor?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address650 California Street, San Francisco, CA 94108

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

HELOC; home equity loans

Additional notes

Not available in all states. Applicants should compare against bank and credit union HELOC products before applying.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I contact Figure Lending LLC about a hardship?

Contact Figure Lending LLC directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.

What happens if Figure Lending LLC transfers my mortgage?

Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.

How do I dispute an error with Figure Lending LLC?

Send a written dispute to Figure Lending LLC detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.

How do I find a HUD-approved housing counsellor?

HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.

Can Figure Lending LLC foreclose on my home?

If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.

Worried about your mortgage? Free help is available

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