Lender DetailsFifth Third Mortgage
Mortgage

Fifth Third Mortgage

Also known as: Fifth Third Mortgage

Fifth Third Bank offers residential mortgage products through its home lending division, with a branch presence primarily in the midwestern and southeastern United States. It is a large regional bank offering a range of personal and business financial products including mortgages.

Fifth Third commonly offers conventional purchase and refinance loans, FHA loans, VA loans for eligible military borrowers, jumbo loans, and in some cases USDA loans for qualifying rural areas. Product availability may vary depending on the specific market and state.

For existing Fifth Third banking customers, relationship discounts or pricing benefits may be available, particularly for customers who hold qualifying deposit accounts or set up automatic mortgage payments. Whether this results in a genuinely competitive offer requires comparison with other lenders.

Before choosing Fifth Third or any mortgage lender, gather Loan Estimate documents from at least two or three lenders. Compare the interest rate, annual percentage rate which reflects total costs, closing costs, origination fees, and the expected time from application to closing. Having multiple quotes is the most reliable way to evaluate a mortgage offer.

For VA loan borrowers, Fifth Third offers VA home loans. These are available only to eligible veterans, active-duty service members, and qualifying surviving spouses. VA loans typically require no down payment and no private mortgage insurance.

Fifth Third also offers home equity products for existing homeowners. A home equity line of credit is a revolving credit line secured against your home, typically with a variable rate and a draw period followed by a repayment period. Your home serves as collateral, and failure to repay can put your ownership at risk.

Quick info

Category

Mortgage

Trading names

Fifth Third Mortgage

Parent company

Fifth Third Bancorp

Regulatory status

FDIC-insured. Division of Fifth Third Bank, N.A.

Official websitehttps://www.53.com/content/fifth-third/en/personal-banking/home-loans.html
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Mortgage payment and escrow queries
  • Servicer transfer notifications
  • Loan modification and hardship options
  • Foreclosure concerns and timeline
  • HUD housing counsellor referrals

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. Who owns my loan and who is my servicer?
  2. What hardship or forbearance options are available?
  3. How do I request a loan modification?
  4. What happens if I miss a payment?
  5. How do I contact a HUD-approved housing counsellor?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address38 Fountain Square Plaza, Cincinnati, OH 45263

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. Division of Fifth Third Bank, N.A.
Registration numberNot verified
Company statusActive
Parent companyFifth Third Bancorp

About this company

Main products and services

Purchase mortgages; refinancing; FHA; VA; jumbo; home equity

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I contact Fifth Third Mortgage about a hardship?

Contact Fifth Third Mortgage directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.

What happens if Fifth Third Mortgage transfers my mortgage?

Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.

How do I dispute an error with Fifth Third Mortgage?

Send a written dispute to Fifth Third Mortgage detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.

How do I find a HUD-approved housing counsellor?

HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.

Can Fifth Third Mortgage foreclose on my home?

If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.

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