Lender DetailsEnt Credit Union
Credit Union

Ent Credit Union

Also known as: Ent CU; Ent

Ent Credit Union is a federally chartered credit union headquartered in Colorado Springs, Colorado. It is the largest credit union in Colorado by assets and one of the larger credit unions in the Rocky Mountain region. The credit union was founded in 1957 to serve members of the US military and civilian employees at Peterson Air Force Base and has grown significantly since then.

Ent is a member-owned, not-for-profit financial cooperative insured by the National Credit Union Administration up to $250,000 per depositor. As a cooperative, it does not pay profits to outside investors, and any surplus is used to provide better rates and services to members.

Membership is open to active duty and retired military personnel, Department of Defense civilian employees, employees of qualifying organizations, and individuals who live or work in certain communities in Colorado. The geographic field of membership covers much of the Front Range, including Colorado Springs, Denver, Pueblo, and surrounding areas. Family members of existing members can also join.

Ent commonly offers checking and savings accounts, auto loans, mortgages, home equity products, personal loans, and credit cards. Its auto loan rates are frequently cited as competitive in Colorado, covering both new and used vehicles. Mortgage products include conventional, FHA, and VA options. The credit union also offers a range of savings products and digital banking tools.

Ent operates a large network of branches across the Colorado Front Range, with the greatest concentration in Colorado Springs and the Denver metro area. It provides full online and mobile banking services.

Colorado residents along the Front Range, particularly those with military or government connections, should check their eligibility and compare Ent's products with other available financial institutions before making borrowing or savings decisions.

Quick info

Category

Credit Union

Trading names

Ent CU; Ent

Parent company

Not verified

Regulatory status

NCUA-insured.

Official websitehttps://www.ent.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Membership and eligibility questions
  • NCUA share insurance queries
  • Loan and savings product information
  • Complaint and dispute processes
  • Differences from traditional banks

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address7250 Campus Drive, Colorado Springs, CO 80920

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNCUA-insured.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Savings; checking; auto loans; mortgages; personal loans; credit cards

Additional notes

Membership open to military, government employees, and qualifying community members in Colorado.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Ent Credit Union?

Start with Ent Credit Union's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Ent Credit Union regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Ent Credit Union's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Ent Credit Union has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Ent Credit Union issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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