Lender DetailsDriveTime Automotive Group, Inc.
Auto FinanceSubprime Auto Finance

DriveTime Automotive Group, Inc.

Also known as: DriveTime

DriveTime Automotive Group, Inc. is a used car dealership chain and in-house auto finance company headquartered in Tempe, Arizona. DriveTime operates a network of used car lots primarily in the southern, southeastern, and midwestern United States and focuses specifically on serving buyers who have limited or damaged credit and cannot obtain financing through conventional lenders.

DriveTime combines the vehicle dealership and the financing process into a single in-house operation. Rather than arranging financing through external banks or lenders, DriveTime funds its own loans. This integrated model means that a buyer who cannot get approved elsewhere may be able to purchase a vehicle and obtain financing at a DriveTime location, though the terms reflect the higher risk involved in lending to subprime borrowers.

Because DriveTime targets subprime borrowers, interest rates on its loans are typically significantly higher than what a prime borrower would pay through a bank, credit union, or manufacturer captive lender. Buyers should calculate the total amount paid over the life of any DriveTime loan and compare it carefully with other available options, including whether waiting and improving credit might result in substantially better financing terms.

Vehicles at DriveTime are inspected and carry some form of limited warranty, and the company has a defined buying process that includes steps for credit-challenged customers. The loan servicing is handled by Bridgecrest Acceptance Corporation, a related company.

Consumers who are considering a DriveTime purchase should review all financing terms in full before committing, pay attention to the annual percentage rate, the loan term, the monthly payment, and the total repayment amount, and consider consulting a nonprofit credit counseling organization to understand their full range of options.

Quick info

Category

Auto Finance

Trading names

DriveTime

Parent company

Not verified

Regulatory status

Not verified

Official websitehttps://www.drivetime.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Car loan payment questions
  • Repossession concerns and rights
  • Deficiency balance after repo sale
  • Refinancing enquiries
  • Hardship and deferment options

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is my current payoff amount?
  2. What are my options if I cannot make a payment?
  3. Is voluntary surrender an option and what happens to any remaining balance?
  4. Can I refinance this loan?
  5. How will a missed payment affect my credit report?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address4020 E. Indian School Road, Phoenix, AZ 85018

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Used car sales with integrated in-house financing for subprime borrowers

Additional notes

Designed for subprime borrowers. Interest rates can be significantly higher than prime auto lenders. Buyers should compare total cost of financing before committing.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about DriveTime Automotive Group, Inc.?

Start with DriveTime Automotive Group, Inc.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is DriveTime Automotive Group, Inc. regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find DriveTime Automotive Group, Inc.'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think DriveTime Automotive Group, Inc. has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a DriveTime Automotive Group, Inc. issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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