Also known as: CPS; Consumer Portfolio Services
Consumer Portfolio Services, Inc. is an auto finance company headquartered in Irvine, California. It is a publicly traded company that focuses on purchasing, securitizing, and servicing non-prime and subprime automobile loans. It works with automobile dealerships across the United States to acquire loan contracts from consumers who do not qualify for conventional auto financing.
Consumer Portfolio Services does not operate dealerships. Its role is to acquire auto loan contracts that dealers originate with non-prime borrowers and then manage those loans through their life. It also packages loans into asset-backed securities as part of its business model. From a consumer perspective, a buyer may not know they are dealing with Consumer Portfolio Services until after their loan has been assigned and they begin receiving payment instructions.
Because Consumer Portfolio Services focuses on non-prime borrowers, the loans it acquires and services typically carry higher interest rates than those available to prime borrowers from banks and credit unions. Rates reflect the higher risk profile of the underlying borrowers.
If your auto loan has been assigned to Consumer Portfolio Services, it means the original dealer or finance company sold your loan to them for servicing. Your loan terms remain the same as they were at origination, but Consumer Portfolio Services handles ongoing payments, account management, and customer service.
Consumers who are currently making payments to Consumer Portfolio Services should understand their full loan terms, including the remaining balance, interest rate, and payoff amount. Those who are still shopping for a vehicle and have been offered financing that will be serviced by Consumer Portfolio Services should review all terms carefully and compare available options before committing to a high-rate subprime loan.
Quick info
Auto Finance
CPS; Consumer Portfolio Services
Not verified
Not verified
2026-06-06
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Subprime auto loans; auto loan portfolio servicing
Additional notes
Subprime lender. Higher interest rates apply. Compare total cost of financing.Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.
No review data available for this company.
Source URLs
Date checked
2026-06-06
How do I make a complaint about Consumer Portfolio Services, Inc.?
Start with Consumer Portfolio Services, Inc.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.
Is Consumer Portfolio Services, Inc. regulated in the US?
Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.
How do I find Consumer Portfolio Services, Inc.'s official contact details?
Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.
What should I do if I think Consumer Portfolio Services, Inc. has treated me unfairly?
Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.
Where can I get free help with a Consumer Portfolio Services, Inc. issue?
Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.
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