Citizens Bank Home Mortgage

Citizens Bank offers residential mortgage products through its home lending division. Citizens Bank has branches primarily in the northeastern and midwestern United States, though its mortgage products are available more broadly online.

Citizens commonly offers conventional purchase and refinance loans, FHA loans, VA loans for eligible military borrowers, jumbo loans, and home equity products. Its branch-based service is most relevant to buyers in its core northeastern geographic footprint, though online applications are available to a wider audience.

For existing Citizens Bank customers, relationship pricing may be available based on deposit or investment account balances. Whether this results in a competitive mortgage offer should be verified by comparing with other lenders.

Before choosing Citizens or any mortgage lender, gather and compare Loan Estimate documents from multiple sources. The key factors are the interest rate, annual percentage rate which reflects total costs including fees, estimated closing costs, origination charges, and the expected processing timeline.

For VA loan borrowers, Citizens offers VA home loans. These are available only to eligible veterans, active-duty service members, and qualifying surviving spouses.

Citizens also offers home equity lines of credit for existing homeowners. A HELOC is a revolving credit line secured against your home's equity, typically carrying a variable interest rate. During the draw period you can borrow and repay up to your credit limit. After the draw period ends, a repayment period begins. Because your home is the collateral, consistent repayment is critical.

First-time homebuyers should also ask Citizens about any available down payment assistance programs or first-time buyer loan products, as well as programs offered by state housing finance agencies that may complement what Citizens provides.