Also known as: Chase Mortgage; Chase Home Lending
Chase Home Lending is the mortgage division of JPMorgan Chase, one of the largest banks in the United States. It offers home purchase mortgages and refinancing through both its extensive branch network and its online application platform.
Chase Home Lending commonly offers conventional loans, FHA loans, VA loans for eligible military borrowers, and jumbo loans for higher-value properties. As part of a large bank, it can also connect home financing with other Chase banking and wealth management products, which may be convenient for existing Chase customers.
For existing Chase banking customers, the lender sometimes offers relationship pricing or rate discounts for customers with qualifying deposit or investment account balances. Whether this results in a genuinely competitive offer depends on the specific terms and should be verified through comparison.
Before choosing Chase or any mortgage lender, compare Loan Estimate documents from at least two or three lenders. The factors to review are the interest rate, annual percentage rate which reflects total loan costs including fees, closing costs, origination charges, and the expected timeline. Branch presence can be convenient, but it does not substitute for competitive pricing.
For VA loan borrowers, Chase offers VA purchase and refinance mortgages. These are available only to eligible veterans, active-duty service members, and qualifying surviving spouses. VA loans typically require no down payment or private mortgage insurance.
Chase Home Lending applications can be started online or at a branch, and loan officers are available to support the process. For borrowers buying in competitive markets, turnaround time and communication during underwriting can be as important as rate.
Quick info
Mortgage
Chase Mortgage; Chase Home Lending
JPMorgan Chase & Co.
FDIC-insured. Division of JPMorgan Chase Bank, N.A.
2026-06-06
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Purchase mortgages; refinancing; jumbo; FHA; VA; home equity; DreaMaker mortgage
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Date checked
2026-06-06
How do I contact Chase Home Lending about a hardship?
Contact Chase Home Lending directly using the details on this page. Ask specifically about forbearance, repayment plans or loan modification options. Keep records of all communications. A HUD-approved housing counsellor can also help at no cost — find one at hud.gov/findacounselor.
What happens if Chase Home Lending transfers my mortgage?
Mortgage servicers can transfer the servicing of your loan to another company. You must receive written notice before and after any transfer. Payments made to the old servicer within 60 days of a transfer cannot result in late fees. Verify any transfer notice through NMLS Consumer Access.
How do I dispute an error with Chase Home Lending?
Send a written dispute to Chase Home Lending detailing the error. Keep a copy. If the error is not resolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint.
How do I find a HUD-approved housing counsellor?
HUD-approved housing counsellors are free or low-cost and can help with mortgage trouble, foreclosure prevention and loss mitigation options. Find one at hud.gov/findacounselor or call 1-800-569-4287.
Can Chase Home Lending foreclose on my home?
If mortgage payments are not made, a servicer or lender may initiate foreclosure proceedings. State laws govern the foreclosure process and timelines vary significantly. Contact a HUD-approved counsellor or Legal Aid organisation as soon as possible if you are struggling with payments.
HUD-approved housing counsellors can help at no cost. Use Ask Fin's free tools to get clearer about your full financial picture.
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