Lender DetailsBridgecrest Acceptance Corporation
Auto FinanceSubprime Auto Finance

Bridgecrest Acceptance Corporation

Also known as: Bridgecrest

Bridgecrest Acceptance Corporation is an auto loan servicing company headquartered in Tempe, Arizona. It is affiliated with DriveTime Automotive Group and DT Acceptance Corp, and its primary function is to service auto loans originated through DriveTime dealerships and related entities. Bridgecrest does not directly sell vehicles or originate loans to consumers in a typical way; instead, it manages ongoing loan accounts and collects payments from borrowers whose loans were funded through the DriveTime network.

Loan servicing means handling the administrative and collection aspects of an existing loan. If you purchased a vehicle at a DriveTime location and financed it, Bridgecrest is likely the company you would make monthly payments to, receive statements from, and contact if you had questions about your loan account.

Because Bridgecrest services loans primarily originated for subprime borrowers through DriveTime, the loan portfolios it manages typically involve higher interest rates and higher-risk borrowers compared to mainstream auto lenders. The terms of any loan serviced by Bridgecrest reflect the original agreement made at the time of purchase.

Borrowers whose loans are serviced by Bridgecrest should understand their full loan terms, including the interest rate, remaining balance, monthly payment schedule, and any fees for late payment or early payoff. If you experience financial difficulty making payments, contacting Bridgecrest directly is advisable to understand available options.

Consumers who are not yet customers but are considering a DriveTime vehicle purchase should review the separate DriveTime listing and understand that Bridgecrest will service their loan. The full cost of the loan, not just the monthly payment, is the most important figure to evaluate before committing to a subprime auto finance agreement.

Quick info

Category

Auto Finance

Trading names

Bridgecrest

Parent company

DriveTime Automotive Group

Regulatory status

Not verified

Official websitehttps://www.bridgecrest.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Car loan payment questions
  • Repossession concerns and rights
  • Deficiency balance after repo sale
  • Refinancing enquiries
  • Hardship and deferment options

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is my current payoff amount?
  2. What are my options if I cannot make a payment?
  3. Is voluntary surrender an option and what happens to any remaining balance?
  4. Can I refinance this loan?
  5. How will a missed payment affect my credit report?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address7300 E. Hampton Avenue, Mesa, AZ 85209

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyDriveTime Automotive Group

About this company

Main products and services

Auto loan servicing for DriveTime and other subprime portfolios

Additional notes

Loans serviced by Bridgecrest are typically subprime. Borrowers should note that high interest rates apply. Verify all loan terms before accepting financing.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Bridgecrest Acceptance Corporation?

Start with Bridgecrest Acceptance Corporation's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Bridgecrest Acceptance Corporation regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Bridgecrest Acceptance Corporation's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Bridgecrest Acceptance Corporation has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Bridgecrest Acceptance Corporation issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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