Lender DetailsAudi Financial Services
Auto Finance

Audi Financial Services

Also known as: Audi Financial Services; AFS

Audi Financial Services is the captive finance brand of Volkswagen Group of America, Inc., providing vehicle financing and lease products specifically for Audi vehicles sold through authorized dealerships in the United States. The financing operations are administered through Volkswagen Credit, Inc., and serve as the dedicated financing arm for the Audi brand in the US market.

As a captive lender, Audi Financial Services exists to support Audi vehicle sales through the US dealer network. Buyers encounter Audi Financial Services financing and lease products through the finance department at an authorized Audi dealership rather than through a direct consumer application outside the dealer context.

Audi Financial Services commonly offers retail installment loans for new and certified pre-owned Audi vehicles, as well as lease financing for new models. Leasing is frequently promoted in the luxury vehicle segment, and Audi Financial Services manages a substantial lease portfolio in the US market.

Manufacturer promotional financing is available periodically on specific Audi models, typically targeted at buyers with strong credit profiles. These promotional rates apply only to qualifying vehicles during their advertised promotional windows.

Consumers purchasing an Audi should compare the dealership's financing offer from Audi Financial Services with quotes from their own bank or credit union. For higher-value luxury vehicles, differences in interest rate can result in meaningful differences in the total amount repaid over the loan term. Buyers should also ask about lease terms in detail, including the residual value, money factor, and any acquisition or disposition fees, before committing to a lease agreement.

Quick info

Category

Auto Finance

Trading names

Audi Financial Services; AFS

Parent company

Volkswagen Financial Services AG

Regulatory status

Not verified

Official websitehttps://www.audifinancialservices.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Car loan payment questions
  • Repossession concerns and rights
  • Deficiency balance after repo sale
  • Refinancing enquiries
  • Hardship and deferment options

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is my current payoff amount?
  2. What are my options if I cannot make a payment?
  3. Is voluntary surrender an option and what happens to any remaining balance?
  4. Can I refinance this loan?
  5. How will a missed payment affect my credit report?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address2200 Ferdinand Porsche Drive, Herndon, VA 20171

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyVolkswagen Financial Services AG

About this company

Main products and services

Auto loans; leasing for Audi vehicles

Additional notes

Financing available through authorised Audi dealerships.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Audi Financial Services?

Start with Audi Financial Services's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Audi Financial Services regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Audi Financial Services's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Audi Financial Services has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Audi Financial Services issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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