Lender DetailsAmerica First Credit Union
Credit Union

America First Credit Union

Also known as: America First CU; AFCU

America First Credit Union is a federally chartered credit union headquartered in Riverdale, Utah. It is one of the larger credit unions in the United States and has been serving its community since 1939. The credit union was originally established for employees of certain federal agencies and has since expanded its membership to include residents of qualifying areas in Utah and Nevada.

America First is a member-owned, not-for-profit financial cooperative insured by the National Credit Union Administration up to $250,000 per depositor. Like other credit unions, it does not have outside shareholders, and any surplus from operations is directed toward competitive rates and services for members.

Membership is open to individuals who live, work, worship, or attend school in qualifying counties in Utah and Nevada. The credit union serves communities primarily in the Wasatch Front region of Utah, including Salt Lake City, Ogden, and Provo, as well as the Las Vegas and surrounding areas in Nevada. Immediate family members of existing members can also join.

America First commonly offers savings and checking accounts, auto loans, mortgages, personal loans, credit cards, and student loans. Its auto loan products are frequently cited as a competitive option in the Utah and Nevada markets. Its mortgage products cover purchase, refinance, and home equity. The credit union also offers credit cards, including cashback options.

America First operates a large network of branches across Utah and Nevada, making it well suited for in-person banking. It also provides full online and mobile banking services.

Utah and Nevada residents who live or work in qualifying counties should check whether they are eligible for membership and compare America First's products with other available options before applying.

Quick info

Category

Credit Union

Trading names

America First CU; AFCU

Parent company

Not verified

Regulatory status

NCUA-insured.

Official websitehttps://www.americafirst.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Membership and eligibility questions
  • NCUA share insurance queries
  • Loan and savings product information
  • Complaint and dispute processes
  • Differences from traditional banks

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address1344 West 4675 South, Riverdale, UT 84405

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNCUA-insured.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Savings; checking; auto loans; mortgages; personal loans; credit cards; student loans

Additional notes

Membership open to individuals living or working in qualifying Utah and Nevada counties.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about America First Credit Union?

Start with America First Credit Union's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is America First Credit Union regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find America First Credit Union's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think America First Credit Union has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a America First Credit Union issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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