Lender DetailsWebster Bank, N.A.
BankRegional Bank

Webster Bank, N.A.

Also known as: Webster Bank

Webster Bank is a regional bank headquartered in Stamford, Connecticut, and a subsidiary of Webster Financial Corporation. It serves customers primarily in the northeastern United States, with branches and banking operations in Connecticut, New York, Massachusetts, Rhode Island, and other states.

For individual customers, Webster Bank commonly offers personal checking and savings accounts, home mortgages, personal loans, and home equity products. The bank also provides investment and private banking services for qualifying clients.

Webster is particularly active in healthcare banking through its HSA Bank division, which administers health savings accounts for individuals and employers across the country. This is a distinct business from its retail and commercial banking operations but contributes to the bank's broader financial services profile.

For businesses, Webster provides business checking and savings, commercial loans, commercial real estate financing, and treasury management. The bank is active in middle-market commercial lending within its northeastern markets.

For home buyers, Webster Mortgage offers conventional and other loan products. Personal loans and home equity products are available for qualifying customers.

Webster Bank also offers personal financial planning services and works with businesses across the Northeast on treasury and cash management needs. The bank has a presence in the healthcare sector through its HSA Bank subsidiary, which administers health savings accounts nationally for employers and individuals.

Webster Bank is regulated by the Office of the Comptroller of the Currency and deposits are insured by the FDIC up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

Webster Bank

Parent company

Webster Financial Corporation

Regulatory status

FDIC-insured. OCC-regulated.

Official websitehttps://www.websterbank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address200 Elm Street, Stamford, CT 06902

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. OCC-regulated.
Registration numberNot verified
Company statusActive
Parent companyWebster Financial Corporation

About this company

Main products and services

Personal and business banking; mortgages; commercial loans; HSA banking

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Webster Bank, N.A.?

Start with Webster Bank, N.A.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Webster Bank, N.A. regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Webster Bank, N.A.'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Webster Bank, N.A. has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Webster Bank, N.A. issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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