Lender DetailsWaFd Bank
BankRegional Bank

WaFd Bank

Also known as: WaFd Bank; Washington Federal Bank

WaFd Bank, formally known as Washington Federal Bank, is a regional bank headquartered in Seattle, Washington, and a subsidiary of Washington Federal, Inc. It operates across eight western states including Washington, Oregon, Idaho, Utah, Arizona, Nevada, New Mexico, and Texas.

For individual customers, WaFd Bank commonly offers checking and savings accounts, home mortgages, personal loans, home equity products, and certificates of deposit. The bank provides both in-branch service and digital banking through its mobile app and online platform.

For businesses, WaFd provides commercial loans, commercial real estate financing, business checking and savings, SBA lending, and treasury management. The bank serves businesses of various sizes across its western US footprint.

For home buyers, WaFd Mortgage offers conventional and other loan products. Personal loans and home equity products are available for qualifying customers.

WaFd Bank is publicly traded and has operated in the western US for over a century. It is known as a stable community institution across its eight-state region.

WaFd Bank is publicly traded and has operated in the western US for more than a century. The bank's eight-state footprint gives it a broad geographic reach across the Mountain West and Pacific Northwest. It maintains both in-branch and digital banking options for consumers and businesses in its markets.

Washington Federal Inc. is publicly traded and operates WaFd Bank across eight western states. The bank has a conservative approach to banking and has maintained stable operations over a long operating history. Customers in the Mountain West and Pacific Northwest will find branches in both urban and rural locations.

WaFd Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

WaFd Bank; Washington Federal Bank

Parent company

Washington Federal, Inc.

Regulatory status

FDIC-insured.

Official websitehttps://www.wafd.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address425 Pike Street, Seattle, WA 98101

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyWashington Federal, Inc.

About this company

Main products and services

Personal and business banking; mortgages; commercial loans; home equity

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about WaFd Bank?

Start with WaFd Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is WaFd Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find WaFd Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think WaFd Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a WaFd Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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