Also known as: United Bank
United Bank is a regional bank headquartered in Parkersburg, West Virginia, and a subsidiary of United Bankshares. It serves customers across a five-state Mid-Atlantic and Southeast footprint, with branches in West Virginia, Virginia, Maryland, Ohio, and Washington D.C.
For individual customers, United Bank commonly offers checking and savings accounts, home mortgages, personal loans, credit cards, and home equity products. The bank provides both in-branch service and digital banking through its mobile app and online platform.
For businesses, United provides commercial loans, commercial real estate financing, business checking and savings, SBA lending, and treasury management services. The bank serves small and medium-sized businesses across its regional markets.
For home buyers, United Mortgage offers conventional and other loan products. Personal loans are available for qualifying individual customers.
United Bank is known as a stable community-oriented institution with a long operating history in the Mid-Atlantic region. It is active in its local communities and generally focuses on relationship banking.
United Bank has a long operating history in West Virginia and the broader Mid-Atlantic region. It maintains a community banking identity while operating across multiple states, and is known for stable operations and consistent performance across its market area. The bank serves both individual consumers and commercial clients across its footprint.
United Bankshares is publicly traded and serves as one of the primary banking institutions in West Virginia and the broader Mid-Atlantic region. The bank maintains a community focus while covering a meaningful geographic footprint across five states and Washington D.C.
United Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.
Quick info
Bank
United Bank
United Bankshares, Inc.
FDIC-insured.
2026-06-06
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Personal and business banking; mortgages; commercial loans
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Date checked
2026-06-06
How do I make a complaint about United Bank?
Start with United Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.
Is United Bank regulated in the US?
Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.
How do I find United Bank's official contact details?
Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.
What should I do if I think United Bank has treated me unfairly?
Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.
Where can I get free help with a United Bank issue?
Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.
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