Lender DetailsUnited Bank
BankRegional Bank

United Bank

Also known as: United Bank

United Bank is a regional bank headquartered in Parkersburg, West Virginia, and a subsidiary of United Bankshares. It serves customers across a five-state Mid-Atlantic and Southeast footprint, with branches in West Virginia, Virginia, Maryland, Ohio, and Washington D.C.

For individual customers, United Bank commonly offers checking and savings accounts, home mortgages, personal loans, credit cards, and home equity products. The bank provides both in-branch service and digital banking through its mobile app and online platform.

For businesses, United provides commercial loans, commercial real estate financing, business checking and savings, SBA lending, and treasury management services. The bank serves small and medium-sized businesses across its regional markets.

For home buyers, United Mortgage offers conventional and other loan products. Personal loans are available for qualifying individual customers.

United Bank is known as a stable community-oriented institution with a long operating history in the Mid-Atlantic region. It is active in its local communities and generally focuses on relationship banking.

United Bank has a long operating history in West Virginia and the broader Mid-Atlantic region. It maintains a community banking identity while operating across multiple states, and is known for stable operations and consistent performance across its market area. The bank serves both individual consumers and commercial clients across its footprint.

United Bankshares is publicly traded and serves as one of the primary banking institutions in West Virginia and the broader Mid-Atlantic region. The bank maintains a community focus while covering a meaningful geographic footprint across five states and Washington D.C.

United Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

United Bank

Parent company

United Bankshares, Inc.

Regulatory status

FDIC-insured.

Official websitehttps://www.unitedbank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address514 Market Street, Parkersburg, WV 26101

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyUnited Bankshares, Inc.

About this company

Main products and services

Personal and business banking; mortgages; commercial loans

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about United Bank?

Start with United Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is United Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find United Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think United Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a United Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Bank companies