Also known as: Truist; Truist Business Loans; Truist Equipment Finance; Truist Mortgage; Truist Ready Now Loan
Truist Bank was formed in 2019 through the merger of BB&T Corporation and SunTrust Banks, two large regional banks with deep roots in the southeastern United States. The combined institution is now one of the largest commercial banks in the country by assets, headquartered in Charlotte, North Carolina.
For individual customers, Truist commonly offers checking and savings accounts, credit cards, personal loans, auto loans, home mortgages, and home equity products. Truist Ready Now is a small-dollar personal loan product designed to provide quick access to modest amounts of credit for qualifying customers.
Truist operates a large branch and ATM network concentrated in the Southeast and Mid-Atlantic states, with locations across states including North Carolina, South Carolina, Georgia, Florida, Virginia, Maryland, Tennessee, and others. Customers in these markets generally have good access to in-branch services.
For businesses, Truist provides business checking, commercial lending, equipment finance, SBA loans, and business credit cards. Truist Equipment Finance is a recognised commercial lending division for businesses acquiring equipment through loans or leases.
The bank's mobile app allows customers to manage accounts, move money, pay bills, and deposit checks. The merging of two legacy banking systems has been a multi-year process, and some customers of the predecessor banks experienced transitions during the integration period.
For home buyers, Truist mortgage products include conventional, FHA, and VA loans. Auto loans are available for new and used vehicle purchases.
Truist Bank is regulated by the Federal Reserve and the North Carolina Commissioner of Banks, and deposits are insured by the FDIC up to applicable limits. Rates, fees, and eligibility vary by product and individual circumstances.
Quick info
Bank
Truist; Truist Business Loans; Truist Equipment Finance; Truist Mortgage; Truist Ready Now Loan
Truist Financial Corporation
FDIC-insured. State-chartered member bank. Regulated by the Federal Reserve and North Carolina Commissioner of Banks.
2026-06-06
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Checking and savings accounts; credit cards; personal loans; auto loans; mortgages; home equity; business banking; equipment finance
Additional notes
Truist Ready Now is a small-dollar personal loan product. Equipment finance and business lending are recognised product lines. Truist operates a large branch network in the Southeast US. Applicants should verify current product terms and state availability directly.Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.
No review data available for this company.
General public sentiment
Post-merger integration has resulted in mixed feedback from customers of predecessor banks. Generally recognised as a large regional lender with broad product availability.
Source URLs
Date checked
2026-06-06
How do I make a complaint about Truist Bank?
Start with Truist Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.
Is Truist Bank regulated in the US?
Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.
How do I find Truist Bank's official contact details?
Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.
What should I do if I think Truist Bank has treated me unfairly?
Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.
Where can I get free help with a Truist Bank issue?
Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.
Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.
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