The Bancorp Bank, N.A.

The Bancorp Bank is a Delaware-based bank that operates primarily as a behind-the-scenes banking partner for fintech companies, neobanks, and payment platforms rather than as a direct-to-consumer retail bank. It is a subsidiary of The Bancorp, Inc.

Many consumers encounter The Bancorp Bank without realising it, because it serves as the issuing bank for prepaid cards, debit cards, and accounts offered under other brands. If you use a neobank or fintech app, there is a reasonable chance that The Bancorp Bank is the FDIC-insured institution holding your deposits or issuing your card, even though the consumer-facing brand is different.

The Bancorp also provides commercial lending, institutional banking, and healthcare benefits administration services, though these are not consumer-facing products for most individuals.

For everyday consumers, The Bancorp Bank is not typically a bank you would approach directly for a checking account, savings account, or personal loan. Its business model is built around powering other financial brands rather than acquiring retail customers under its own name.

If you are a customer of a fintech or neobank that uses The Bancorp as its banking partner, your deposits are held by The Bancorp Bank and are insured by the FDIC up to applicable limits. You should look to the fintech platform itself for account management and customer service.

Consumers who discover that their fintech or neobank uses The Bancorp as its underlying banking partner should understand that their deposits are protected by FDIC insurance through The Bancorp Bank. For questions about specific fintech products or services, customers should contact the fintech platform directly rather than The Bancorp Bank.

The Bancorp Bank is regulated by the Office of the Comptroller of the Currency and deposits are FDIC-insured up to applicable limits.