Lender DetailsTD Bank, N.A.
BankRetail Bank

TD Bank, N.A.

Also known as: TD Bank; TD Auto Finance; TD Bank Business Loans; TD Bank Mortgage; TD Fit Loan; TD Retail Card Services

TD Bank is the US banking subsidiary of TD Bank Group, a large Canadian financial institution based in Toronto. In the United States, TD Bank operates primarily along the East Coast, with branches spanning from Maine down through Florida. It is one of the larger retail banks in the northeastern US.

For personal customers, TD Bank commonly offers checking and savings accounts, credit cards, auto loans, the TD Fit Loan personal loan product, home mortgages, and home equity lines of credit. TD Bank has historically been recognised for keeping extended banking hours compared to some competitors, including evenings and weekends at many locations, which can be convenient for customers with standard work schedules.

TD Auto Finance is a separate division that provides auto loan financing for new and used vehicle purchases, operating through a network of dealerships and also directly for consumers. Rates and terms depend on the applicant's credit profile and vehicle details.

TD Retail Card Services issues private-label and co-branded credit card programmes for retail partners. Consumers who apply for a store card at a TD Retail Card Services partner merchant are borrowing through this division.

For businesses, TD Bank provides business checking accounts, business credit cards, commercial loans, and merchant services.

The bank's mobile app allows customers to manage accounts, pay bills, transfer money, and deposit checks. For customers in the East Coast markets it serves, TD Bank offers a reasonably broad branch footprint.

TD Bank is regulated by the Office of the Comptroller of the Currency and deposits are insured by the FDIC up to applicable limits. Rates, fees, and eligibility vary by product and individual circumstances.

Quick info

Category

Bank

Trading names

TD Bank; TD Auto Finance; TD Bank Business Loans; TD Bank Mortgage; TD Fit Loan; TD Retail Card Services

Parent company

TD Bank Group (Toronto-Dominion Bank)

Regulatory status

FDIC-insured. OCC-regulated national bank.

Official websitehttps://www.td.com/us
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address2035 Limestone Road, Wilmington, DE 19808

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. OCC-regulated national bank.
Registration numberNot verified
Company statusActive
Parent companyTD Bank Group (Toronto-Dominion Bank)

About this company

Main products and services

Checking and savings accounts; credit cards; auto loans; personal loans (TD Fit Loan); mortgages; home equity; business banking; retail card services

Additional notes

Extended branch hours are a recognised feature. TD Fit Loan is TD's personal loan product. TD Retail Card Services provides card programmes for retailers. TD Auto Finance serves dealers and direct customers. Applicants should verify current terms.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

General public sentiment

Praised for convenient hours. Generally positive reviews on the East Coast. Some noted friction with certain account and lending processes.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about TD Bank, N.A.?

Start with TD Bank, N.A.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is TD Bank, N.A. regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find TD Bank, N.A.'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think TD Bank, N.A. has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a TD Bank, N.A. issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Bank companies