Lender DetailsSynovus Bank
BankRegional Bank

Synovus Bank

Also known as: Synovus

Synovus Bank is a regional bank headquartered in Columbus, Georgia, and a subsidiary of Synovus Financial Corp. It serves customers primarily across the Southeast, with operations in Georgia, Alabama, South Carolina, Tennessee, and Florida. The bank operates a network of branches and ATMs across these states alongside digital banking channels.

For individual customers, Synovus commonly offers checking and savings accounts, credit cards, home mortgages, personal loans, and wealth management services. The bank provides a digital banking platform alongside physical branches in its core southeastern markets, allowing customers to manage their finances both in person and online.

Synovus also provides private wealth management services to qualifying clients, including investment management, trust administration, and financial planning. This makes it a broader financial services provider for customers with more complex financial needs.

For businesses, Synovus provides business checking and savings, commercial loans, commercial real estate financing, business credit cards, and treasury management. The bank serves companies ranging from small local businesses to larger regional enterprises across the Southeast. SBA lending is also available for qualifying small businesses.

For home buyers, Synovus Mortgage offers conventional and other loan products. Applications can be started online or at a local branch. Personal loans and credit cards are available for qualifying individual customers.

Synovus has a long operating history in Georgia and the broader Southeast, giving it strong community ties in its core markets. The bank is publicly traded and serves both individual and business customers with a relationship-oriented approach.

Synovus Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location. Applicants should verify current terms and state availability before applying.

Quick info

Category

Bank

Trading names

Synovus

Parent company

Synovus Financial Corp.

Regulatory status

FDIC-insured.

Official websitehttps://www.synovus.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address1148 Broadway, Columbus, GA 31901

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companySynovus Financial Corp.

About this company

Main products and services

Personal and business banking; mortgages; credit cards; commercial loans

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Synovus Bank?

Start with Synovus Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Synovus Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Synovus Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Synovus Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Synovus Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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