Lender DetailsProsperity Bank
BankRegional Bank

Prosperity Bank

Also known as: Prosperity Bank

Prosperity Bank is a Texas-based regional bank headquartered in Houston and a subsidiary of Prosperity Bancshares. It serves customers across Texas and Oklahoma, with branches in major Texas cities and communities across both states.

For individual customers, Prosperity Bank commonly offers checking and savings accounts, home mortgages, personal loans, and other consumer banking products. The bank operates a network of branches concentrated in Texas, with locations in markets including Houston, San Antonio, Austin, Dallas, and many smaller Texas cities and towns.

For businesses, Prosperity provides commercial loans, commercial real estate financing, business checking and savings, and SBA lending. The bank has historically served agricultural businesses, energy companies, and general commercial clients across its Texas and Oklahoma markets.

For home buyers, Prosperity Mortgage offers conventional loan products. Personal loans and auto loans are available for qualifying customers.

Prosperity Bank has grown through acquisitions over time and is one of the larger community and regional banks in Texas. It is generally regarded as a stable institution with conservative banking practices.

Prosperity Bank has grown through numerous acquisitions across Texas and maintains a conservative banking approach focused on deposit gathering and traditional lending. The bank is known for maintaining solid capital ratios and has been recognised as a stable institution within the Texas banking market over an extended period.

Prosperity Bancshares is publicly traded and is one of the larger Texas-headquartered banking companies. The bank has grown through strategic acquisitions and is regarded as a financially conservative institution with a solid track record in Texas and Oklahoma markets.

Prosperity Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

Prosperity Bank

Parent company

Prosperity Bancshares, Inc.

Regulatory status

FDIC-insured.

Official websitehttps://www.prosperitybank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address4295 San Felipe, Houston, TX 77027

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyProsperity Bancshares, Inc.

About this company

Main products and services

Personal and business banking; mortgages; commercial loans

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Prosperity Bank?

Start with Prosperity Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Prosperity Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Prosperity Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Prosperity Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Prosperity Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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