Lender DetailsPNC Bank, National Association
BankRetail Bank

PNC Bank, National Association

Also known as: PNC; PNC Bank; PNC Auto Loans; PNC Mortgage; PNC Personal Loans; PNC Business Loans

PNC Bank is the banking subsidiary of The PNC Financial Services Group, headquartered in Pittsburgh, Pennsylvania. It is one of the largest banks in the United States by assets and serves millions of individual and business customers across a broad geographic footprint that covers much of the eastern, southeastern, and midwestern US.

For personal customers, PNC commonly offers checking and savings accounts, credit cards, auto loans, personal loans, mortgages, and home equity products. PNC's Virtual Wallet is a notable checking product that combines spending, reserve, and growth accounts in a single package, with tools designed to help customers manage day-to-day finances.

PNC expanded its branch and ATM network significantly following the acquisition of BBVA USA in 2021, extending its presence into the Sun Belt and other markets. This means customers in states where PNC previously had limited presence may now find branches more accessible.

For businesses, PNC offers business checking, business credit cards, SBA loans, commercial lending, and treasury management services. Small businesses and larger companies can both access a range of products through PNC business banking.

The bank's mobile app allows customers to manage accounts, pay bills, transfer money, and deposit checks. Customers can also access personal financial management tools through the app.

For home buyers, PNC Mortgage offers conventional, FHA, VA, and jumbo loan options. Auto loans and personal loans are available online or through branches.

PNC Bank is regulated by the Office of the Comptroller of the Currency and deposits are insured by the FDIC up to applicable limits. Rates, fees, and eligibility vary by product and individual circumstances.

Quick info

Category

Bank

Trading names

PNC; PNC Bank; PNC Auto Loans; PNC Mortgage; PNC Personal Loans; PNC Business Loans

Parent company

The PNC Financial Services Group, Inc.

Regulatory status

FDIC-insured. OCC-regulated national bank.

Official websitehttps://www.pnc.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered addressThe Tower at PNC Plaza, 300 Fifth Avenue, Pittsburgh, PA 15222

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. OCC-regulated national bank.
Registration numberNot verified
Company statusActive
Parent companyThe PNC Financial Services Group, Inc.

About this company

Main products and services

Checking and savings accounts; credit cards; auto loans; personal loans; mortgages; home equity; business banking

Additional notes

PNC has expanded its branch and ATM network following the acquisition of BBVA USA in 2021. Virtual Wallet is a notable checking product. Auto loans, mortgages and personal loans are available. Applicants should verify current product terms directly.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

General public sentiment

Generally positive reputation for digital banking tools. Mixed feedback on customer service. Strong presence in Mid-Atlantic and Southeast markets.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about PNC Bank, National Association?

Start with PNC Bank, National Association's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is PNC Bank, National Association regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find PNC Bank, National Association's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think PNC Bank, National Association has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a PNC Bank, National Association issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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