Lender DetailsPinnacle Bank
BankRegional Bank

Pinnacle Bank

Also known as: Pinnacle Financial Partners; Pinnacle Bank

Pinnacle Financial Partners operates its banking services through Pinnacle Bank and is headquartered in Nashville, Tennessee. It is a publicly traded company known for a relationship-focused approach to banking, where clients are often assigned dedicated relationship managers rather than being handled through a traditional teller-centric model.

Pinnacle primarily serves customers in Tennessee, with additional operations in Virginia, North Carolina, and Georgia. Its branch presence is more concentrated than large national banks, and the bank targets individuals and businesses who value personalised service.

For individual customers, Pinnacle commonly offers checking and savings accounts, personal loans, home mortgages, and wealth management services. The bank works with higher-net-worth individuals and professionals as a core demographic, though it serves a range of personal banking customers.

For businesses, Pinnacle provides business checking and savings, commercial loans, commercial real estate financing, treasury management, and business investment services. The relationship banking model means business clients typically work with a dedicated banking contact.

The bank operates a mobile and online banking platform for account management, transfers, and bill payment. Branch locations are available in its key markets across the South.

For home buyers, Pinnacle Mortgage offers conventional loan products. Personal loans are available for qualifying customers.

Pinnacle Financial Partners has received recognition in various banking industry surveys for employee satisfaction and service quality. It is generally considered a well-regarded mid-sized institution in its Southern markets.

Pinnacle Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances.

Quick info

Category

Bank

Trading names

Pinnacle Financial Partners; Pinnacle Bank

Parent company

Pinnacle Financial Partners

Regulatory status

FDIC-insured.

Official websitehttps://www.pnfp.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address150 Third Avenue South, Nashville, TN 37201

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyPinnacle Financial Partners

About this company

Main products and services

Checking and savings; personal loans; mortgages; business banking

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Pinnacle Bank?

Start with Pinnacle Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Pinnacle Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Pinnacle Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Pinnacle Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Pinnacle Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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