Lender DetailsNorthwest Bank
BankRegional Bank

Northwest Bank

Also known as: Northwest Bank

Northwest Bank is a regional bank headquartered in Warren, Pennsylvania, and a subsidiary of Northwest Bancshares. It serves customers across Pennsylvania, New York, Ohio, and Indiana, with a full range of personal and business banking products.

For individual customers, Northwest Bank commonly offers checking and savings accounts, home mortgages, personal loans, consumer loans, and home equity products. The bank provides both in-branch service and digital banking through its mobile app and online platform.

For businesses, Northwest provides commercial loans, commercial real estate financing, business checking and savings, SBA lending, and treasury management. The bank serves businesses of various sizes across its four-state footprint.

For home buyers, Northwest Mortgage offers conventional and other loan products. Personal and consumer loans are available for qualifying customers.

Northwest Bank is known as a community-focused institution with a long operating history in western Pennsylvania and adjacent markets. The bank maintains a network of branches that serves both urban and rural communities in its footprint.

Northwest Bank serves both urban and rural communities across its four-state footprint in Pennsylvania, New York, Ohio, and Indiana. The bank has grown through acquisitions while maintaining its community banking roots. It is publicly traded and serves both individual consumers and business customers with a relationship-based approach.

Northwest Bancshares is publicly traded and operates Northwest Bank with a focus on community banking across Pennsylvania, New York, Ohio, and Indiana. The bank serves both urban and rural markets and has a track record of stable performance in its regional footprint.

Northwest Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

Northwest Bank

Parent company

Northwest Bancshares, Inc.

Regulatory status

FDIC-insured.

Official websitehttps://www.northwest.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address100 Liberty Street, Warren, PA 16365

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyNorthwest Bancshares, Inc.

About this company

Main products and services

Personal and business banking; mortgages; consumer loans; commercial loans

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Northwest Bank?

Start with Northwest Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Northwest Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Northwest Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Northwest Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Northwest Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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