Lender DetailsM&T Bank
BankRetail Bank

M&T Bank

Also known as: M&T; M&T Personal Loans

M&T Bank is a large regional bank headquartered in Buffalo, New York, and a subsidiary of M&T Bank Corporation. It serves customers primarily in the Mid-Atlantic and Northeast United States, with a branch network spanning New York, Pennsylvania, Maryland, Virginia, West Virginia, Delaware, New Jersey, Connecticut, and Washington D.C.

For individual customers, M&T Bank commonly offers checking and savings accounts, credit cards, home mortgages, personal loans, auto loans, and home equity products. The bank provides online and mobile banking for day-to-day account management, bill pay, fund transfers, and mobile check deposit.

M&T expanded its geographic presence significantly through the acquisition of People's United Bank in 2022, adding branches across New England and extending its reach in existing markets. Customers of People's United who became M&T customers through that transition may notice changes in products and digital banking platforms.

For businesses, M&T provides business checking and savings, commercial loans, business credit cards, SBA loans, and commercial real estate financing. The bank is generally regarded as active in business and commercial lending within its Mid-Atlantic footprint.

For home buyers, M&T Mortgage offers conventional, FHA, VA, and jumbo loan options. Applications can be started online or at a local branch. Auto loans and personal loans are also available for qualifying customers.

M&T Bank is a state-chartered member bank regulated by the Federal Reserve and the New York State Department of Financial Services, and deposits are insured by the FDIC up to applicable limits. Rates, fees, and eligibility vary by product and individual circumstances.

Quick info

Category

Bank

Trading names

M&T; M&T Personal Loans

Parent company

M&T Bank Corporation

Regulatory status

FDIC-insured. State-chartered member bank.

Official websitehttps://www.mtb.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered addressOne M&T Plaza, Buffalo, NY 14203

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. State-chartered member bank.
Registration numberNot verified
Company statusActive
Parent companyM&T Bank Corporation

About this company

Main products and services

Checking and savings; credit cards; mortgages; personal loans; auto loans; business banking

Additional notes

Expanded presence following the acquisition of People's United Bank in 2022. Applicants should verify current product terms.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about M&T Bank?

Start with M&T Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is M&T Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find M&T Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think M&T Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a M&T Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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