Lender DetailsLakeland Bank
BankRegional Bank

Lakeland Bank

Also known as: Lakeland Bank

Lakeland Bank was a community bank headquartered in Montville, New Jersey, that merged with Provident Financial Services in 2024 and now operates as part of Provident Bank. Prior to the merger, Lakeland served customers across northern and central New Jersey with personal and business banking products.

Following the 2024 completion of the merger with Provident Financial Services, customers of Lakeland Bank have transitioned to Provident Bank accounts and products. The combined institution operates as Provident Bank and serves New Jersey, New York, and Pennsylvania.

For consumers who were Lakeland Bank customers, the transition means working with Provident Bank going forward. Provident Bank offers checking and savings accounts, home mortgages, personal loans, and commercial lending services.

Consumers looking to open new accounts or apply for loans should contact Provident Bank directly, as the Lakeland Bank brand and separate operations no longer exist as a standalone institution.

Consumers who had accounts at Lakeland Bank should contact Provident Bank to understand how their accounts have transitioned and what products are now available to them. The Provident Bank website and branches can provide current information on account terms and any changes resulting from the merger.

Customers who had existing loans or mortgages through Lakeland Bank should contact Provident Bank to confirm loan terms and servicing arrangements going forward. Provident Bank's combined network provides broader coverage across New Jersey, New York, and Pennsylvania.

Provident Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

Lakeland Bank

Parent company

Provident Financial Services (acquired 2024)

Regulatory status

FDIC-insured.

Official websitehttps://www.lakelandbank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address182 Changebridge Road, Montville, NJ 07045

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyProvident Financial Services (acquired 2024)

About this company

Main products and services

Personal and business banking; mortgages; commercial loans

Additional notes

Now part of Provident Bank following the 2024 merger.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Lakeland Bank?

Start with Lakeland Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Lakeland Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Lakeland Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Lakeland Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Lakeland Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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