Lender DetailsGreat Southern Bank
BankRegional Bank

Great Southern Bank

Also known as: Great Southern Bank

Great Southern Bank is a regional bank headquartered in Springfield, Missouri, and a subsidiary of Great Southern Bancorp. It serves customers primarily across Missouri and the broader Midwest region, with branches in Missouri, Iowa, Kansas, Minnesota, Nebraska, and Arkansas.

For individual customers, Great Southern Bank commonly offers checking and savings accounts, home mortgages, personal loans, and home equity products. The bank provides both in-branch service and digital banking through its mobile app and online platform.

For businesses, Great Southern provides commercial loans, commercial real estate financing, business checking and savings, and treasury management. The bank serves small and medium-sized businesses across its Midwest footprint.

For home buyers, Great Southern Mortgage offers conventional and other loan products. Personal loans are available for qualifying individual customers.

Great Southern Bank is publicly traded and has maintained a focused approach to banking in the Midwest, concentrating on core deposit gathering and commercial and consumer lending in its regional markets.

Great Southern Bank is publicly traded and operates with a focused approach to banking in Midwest markets. The bank serves both consumer and business customers with a standard range of deposit and lending products. Its concentration in Missouri and adjacent states gives it deep community ties in its core markets.

Great Southern Bancorp is publicly traded and has operated in the Midwest for several decades. The bank serves retail and commercial customers across Missouri and adjacent states with a conservative banking approach that prioritises deposit gathering and traditional lending.

Great Southern Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

Great Southern Bank

Parent company

Great Southern Bancorp, Inc.

Regulatory status

FDIC-insured.

Official websitehttps://www.greatsouthernbank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address1451 E. Battlefield, Springfield, MO 65804

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyGreat Southern Bancorp, Inc.

About this company

Main products and services

Personal and business banking; mortgages; commercial loans

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Great Southern Bank?

Start with Great Southern Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Great Southern Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Great Southern Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Great Southern Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Great Southern Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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