Also known as: FirstBank
FirstBank is a Colorado-based regional bank headquartered in Lakewood, Colorado, and a subsidiary of FirstBank Holding Company. It operates across Colorado, Arizona, and California, providing personal and business banking products to individuals and companies in its markets.
For individual customers, FirstBank commonly offers checking and savings accounts, home mortgages, auto loans, personal loans, and home equity products. The bank operates a network of branches across its three-state footprint, along with digital banking services through its mobile app and online platform.
For businesses, FirstBank provides business checking and savings, commercial loans, SBA lending, commercial real estate financing, and treasury management. The bank serves businesses of various sizes, from local small businesses to larger regional companies.
For home buyers, FirstBank Mortgage offers conventional, FHA, and VA loan products. Auto loans and personal loans are available for qualifying customers.
FirstBank is privately held, which is less common for a bank of its size, and it has a history of community banking in Colorado going back decades.
FirstBank is privately held, which is relatively uncommon for a bank of its size. This structure allows the bank to focus on long-term community banking goals rather than short-term shareholder return metrics. The bank has maintained consistent operations in Colorado over decades and is regarded as a stable institution in its markets.
FirstBank Holding Company is privately held, which is uncommon for a bank operating across three states. This structure has allowed the bank to maintain a long-term community banking focus without the pressure of quarterly earnings expectations from public shareholders.
FirstBank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.
Quick info
Bank
FirstBank
FirstBank Holding Company
FDIC-insured.
2026-06-06
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Personal and business banking; mortgages; auto loans; commercial loans
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Date checked
2026-06-06
How do I make a complaint about FirstBank?
Start with FirstBank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.
Is FirstBank regulated in the US?
Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.
How do I find FirstBank's official contact details?
Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.
What should I do if I think FirstBank has treated me unfairly?
Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.
Where can I get free help with a FirstBank issue?
Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.
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