Lender DetailsFirst Horizon Bank
BankRegional Bank

First Horizon Bank

Also known as: First Horizon

First Horizon Bank is a large regional bank headquartered in Memphis, Tennessee, and a subsidiary of First Horizon Corporation. It serves customers primarily across the South and Southeast, with operations in Tennessee, Mississippi, Louisiana, North Carolina, South Carolina, Georgia, Florida, Virginia, Texas, and other states.

For individual customers, First Horizon commonly offers checking and savings accounts, credit cards, home mortgages, personal loans, and wealth management services. The bank has grown over the years through acquisitions and now serves a broad geographic footprint across the southern United States.

For businesses, First Horizon provides business checking and savings, commercial loans, commercial real estate financing, and treasury management services. The bank serves both small businesses and larger commercial clients.

For home buyers, First Horizon Mortgage offers conventional and other loan products. Personal loans are available for qualifying individual customers.

The bank operates a mobile app and online banking platform for account management, bill payment, and fund transfers. Physical branches are available across its southern markets.

First Horizon has grown through multiple acquisitions across the South and now operates a meaningful multi-state branch network. Its geographic footprint covers a broad swath of the southeastern United States, making it one of the larger banks serving that region. Customers benefit from both in-branch service and digital banking tools.

First Horizon Corporation is publicly traded and has established itself as one of the larger regional banks in the Southeast. The bank's multi-state presence gives consumers and businesses in the South access to a broad range of banking products.

First Horizon Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

First Horizon

Parent company

First Horizon Corporation

Regulatory status

FDIC-insured.

Official websitehttps://www.firsthorizon.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address165 Madison Avenue, Memphis, TN 38103

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyFirst Horizon Corporation

About this company

Main products and services

Personal and business banking; mortgages; wealth management; commercial loans

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about First Horizon Bank?

Start with First Horizon Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is First Horizon Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find First Horizon Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think First Horizon Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a First Horizon Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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