Lender DetailsFig Loans
Personal Loans

Fig Loans

Also known as: Fig Loans; Fig Tech

Fig Loans is a mission-driven online lender offering small-dollar short-term installment loans as an alternative to payday loans. The company specifically targets consumers who face financial emergencies and might otherwise turn to higher-cost payday lenders or title loan companies. Fig operates in a limited number of US states.

Fig Loans are structured as installment loans with fixed payments over a set term, rather than a single lump-sum payment due on your next payday. This makes them structurally different from traditional payday loans and more manageable for consumers who cannot repay everything at once. Fig also reports payments to at least one major credit bureau, which means on-time payments can help build your credit profile over time, unlike traditional payday loans which typically do not report to bureaus.

Despite being positioned as a more affordable alternative to payday products, Fig Loans still carry annual percentage rates that are considerably higher than conventional personal loans from banks and credit unions. Consumers should understand the full cost before borrowing and compare Fig's rates against alternatives in their area.

Fig also offers a credit-builder loan product, where you pay into a savings account over time and receive the accumulated funds at the end of the term. Payments on the credit-builder product are reported to the credit bureaus, helping build your credit history.

Before using Fig Loans, check whether your local credit union offers payday alternative loans or small-dollar installment loans at lower rates. CDFI lenders and nonprofit emergency funds may also be available. If you do borrow, repay as quickly as possible and use the credit-building benefit as motivation to qualify for lower-cost credit in the future.

Quick info

Category

Personal Loans

Trading names

Fig Loans; Fig Tech

Parent company

Not verified

Regulatory status

Not verified

Official websitehttps://www.figloans.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Loan terms and interest rate questions
  • Early repayment and settlement queries
  • Hardship and payment deferral options
  • Credit reporting and dispute processes
  • Checking lender licensing and legitimacy

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered addressHouston, TX

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Short-term installment loans; credit-builder loans

Additional notes

Available in limited states. Rates are lower than payday loans but still significantly above prime rates. Borrowers should compare all options.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Fig Loans?

Start with Fig Loans's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Fig Loans regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Fig Loans's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Fig Loans has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Fig Loans issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

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