Lender DetailsSoFi Bank, National Association
Personal Loans

SoFi Bank, National Association

Also known as: SoFi Personal Loans

SoFi is an online financial services company that offers personal loans through SoFi Bank, National Association. SoFi personal loans are unsecured, meaning no collateral is required, and are designed primarily for consumers with good to excellent credit who want to consolidate debt, cover large expenses, or finance home improvements.

SoFi is known for charging no origination fees, no prepayment penalties, and no late fees on its personal loans, though consumers should verify these terms directly as policies can change. The absence of an origination fee means you receive the full loan amount without a deduction upfront, which reduces the effective cost compared to lenders that charge this fee.

SoFi also offers unemployment protection on qualifying loans. If you lose your job through no fault of your own during the loan term, you may be able to temporarily pause payments while you look for new work. This is a feature not commonly offered by other lenders, though eligibility requirements apply.

The application process is entirely online. SoFi performs a soft credit check for pre-qualification, which does not affect your credit score, so you can see estimated rates and terms before committing to a full application. A hard credit pull occurs when you formally apply.

SoFi personal loans are best suited to borrowers with strong credit profiles. Consumers with fair or limited credit are unlikely to qualify or may not receive the most competitive rates. Compare offers from multiple lenders before accepting any loan.

SoFi also offers a range of other financial products including student loan refinancing, mortgages, investing, and banking. SoFi Bank, National Association is FDIC-insured.

Quick info

Category

Personal Loans

Trading names

SoFi Personal Loans

Parent company

SoFi Technologies, Inc.

Regulatory status

FDIC-insured.

Official websitehttps://www.sofi.com/personal-loans
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Loan terms and interest rate questions
  • Early repayment and settlement queries
  • Hardship and payment deferral options
  • Credit reporting and dispute processes
  • Checking lender licensing and legitimacy

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address234 1st Street, San Francisco, CA 94105

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companySoFi Technologies, Inc.

About this company

Main products and services

Unsecured personal loans

Additional notes

Typically requires good credit. SoFi members may access additional benefits. Applicants should verify current product terms.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about SoFi Bank, National Association?

Start with SoFi Bank, National Association's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is SoFi Bank, National Association regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find SoFi Bank, National Association's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think SoFi Bank, National Association has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a SoFi Bank, National Association issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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